Ez Autobody Sales & Service

4.9 (1,120reviews)
98%
63 Jefferson Ave,  Salem,  MA  01970

Ezautobody is a state of the art facility that offers every facet of automotive and truck repair , with expert collision repair precision color matching with ppg water base systems . We also employ a full time parts person to achieve better cycle time . Ezautobody also has a full time ASE certified mechanic on the property to handle any needs the shop my have in that area at a fraction of the normal dealership mechanical rate . Est in 2009 Ezautobody has established a reputation for quality repairs and great service .We are also A+ rated with BBB.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (1,120)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Because of the communication issue I would not recommend

Repair Quality

I feel there was a lack of communication regarding my repairs . I needed the ac fixed. Told them at drop off, when I picked up the car they never even told me they didn’t fix it or that my insurance company said they would not pay for it. This could have been easily fixed with a simple phone call. Other than that good job on the car just unfortunate I had to drive all the way there from Haverhill to done our it wasn’t fixed and then drive all the way back the next day. Rental was great

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Know what they are doing

Customer Service

Returned Clean

My Experience

This autobody experience blows away any other I've dealt with in the past. I will definitely use your services again and will surely recommend to others. The staff was extremely friendly and helpful. I was even shocked to have received my entire car super clean.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you so much for your professional and prompt service. I would highly recommend 10/10.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Quality was fine but it took a week and a half longer than the estimated time and no one contacted me to tell me it would take longer. There was no communication

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

I am dissatisfied with the customer service received from the geico representative within the shop, but the service from the shop itself was good

Returned Clean

My Experience

My Experience

some assholes stole my 200 dollars sun glasses and they even had the capacity to make a mess in my truck and open a box of coke that I had on it and drink half of the cans. jesus, at least take the whole box . someone will be held responsible for these glasses

Likely to Recommend

They stole my glasses

Repair Quality

They stole my glasses

Customer Service

They stole my glasses

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My car key was returned to me broken and all taped up. I could barely use the key in the ignition to turn the car on/off. The key is no longer usable because of the extent that it is broken and I am extremely frustrated with this incident.

Likely to Recommend

Repair Quality

The car seemed to be repaired fine, however someone broke my car key and now I can no longer use it.

Customer Service

Returned Clean

My Experience

I had cosmetic damage on my front bumper repaired through EZ Auto Body and was delighted to pick up my car looking brand new when it was done being worked on. Not only was my bumper beautifully repaired, my entire vehicle had been washed and detailed, even my rims! My vehicle even smelled lovely inside and felt brand new inside and out. It made my day seeing how well EZ Auto Body was to my car. A huge thanks to their team!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

I’d definitely recommend anyone to this shop

Repair Quality

EZ Autobody is one of the body shops that works with a great touch of professionalism. They kept me posted on the progress of the work and did it in a timely manner.

Customer Service

Great customer service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean