F1rst Team Automotive - Hampton

4.4 (1,924reviews)
87%
1073 W Mercury Blvd,  Hampton,  VA  23666
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Shop AssistantSparkles

Originally Davenport Lewis Chevrolet, First Team Automotive has been family owned and operated since 1946. Today, 3rd Generation Owner and Chief Operating Officer, Ashton Lewis, Jr. leads the company that consists of our Chevrolet store, along with First Team Kia, First Team Toyota, First Team Honda, and First Team Subaru in Chesapeake and FirstTeam Subaru in Norfolk.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
GM
I-Car

Reviews (1,924)

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Definitely would recommend

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Very satisfied

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Car was not completely clean had to wait 2o minutes to get done, Inspection or Quality control is lacking

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Returned Clean

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Returned Clean

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Highly impressed with Hampton Motors.

Repair Quality

Outstanding service.

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Customer service was outstanding.

Returned Clean

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They do very good repair work

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Great worksmanship

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Happy

Returned Clean

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No one is ever at the collision desk

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I have known Mike Bunch for many years. He always has a smile on his face and is very professional. He is very knowledgeable and has always offered great customer service to me. He is one of the reasons I get my service done at Hampton Chevrolet.

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The finish on the new front bumper does not match the rear. Even though its flat, the rear (OEM) appears to have some sort of finish, whereas the new front bumper does not.

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I was told BY CEI that the supplemental repairs were completed w/o authorization. This resulted in a delay getting the vehicle back. It was gone for over a month.

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Quick service

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I would

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I think the repairs are great- but I am not really familiar with car repairs in general so I can’t really speak to the specifics. I think the car looks excellent and I want to say that the ride feels solid. I will need my husband to really drive it.

Customer Service

Was told I would be provided daily updates- which did not happen. That bites because until I was told to expect that, I wasn’t expecting it! If you want to set expectations you should meet them!

Likely to Recommend

Because of the workmenship and cost was great.

Repair Quality

Service was fast and customer service was excellent.👍🏾

Customer Service

Customer service was polite and courteous.