F1rst Team Automotive - Hampton

4.5 (1,925reviews)
87%
1073 W Mercury Blvd,  Hampton,  VA  23666
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Shop AssistantSparkles

Originally Davenport Lewis Chevrolet, First Team Automotive has been family owned and operated since 1946. Today, 3rd Generation Owner and Chief Operating Officer, Ashton Lewis, Jr. leads the company that consists of our Chevrolet store, along with First Team Kia, First Team Toyota, First Team Honda, and First Team Subaru in Chesapeake and FirstTeam Subaru in Norfolk.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
GM
I-Car

Reviews (1,925)

Likely to Recommend

From replacement parts, til showmanship..I would gladly recommend 👌 👍. Thank you, Team Chevrolet!!

Repair Quality

Very satisfied...my colorado look like brand new.

Customer Service

From the beginning acceptance til final pick up! Very professional...made me feel like I was in good hands 🙌 👌 👏..Team work!!

Likely to Recommend

Repair Quality

The work done was excellent, the communications of delays and what was going on sucked

Customer Service

I am completely satisfied what the work that was done, but once again being updated on delays and trying to call someone to see what was going on was a disaster. Next to impossible to get a real person on the person and when you did they would push you off to someone else's voice mail. No return calls

My Experience

No comment

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Customer Service

No comment everything went well

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Customer Service

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I do not trust the time frames nor the quality of what might happen. My word is very respected and j wouldn't want anyone to go through my experience.

Repair Quality

The outside of the repair is awesome. There's damage to inside a tear that was not there and some paint . I addressed this with the manager. Never heard anything back.

Customer Service

I was not informed why my car was there for near a month until I went in.

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Thank you for your great service. Staff very supportive.

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My Experience

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Repair Quality

Chris is the best

Customer Service

Kindness and professionalism

My Experience

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Customer Service

Great service will continue to use them for all my gm needs

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Repair Quality

Services was great, but they said 2 weeks, ended up a month for the car

Customer Service

My Experience

They did a great job and Chris was a major help!

Likely to Recommend

Repair Quality

Chris from collision and David from state inspection both was fantastic!

Customer Service

Chris from collision and David from state inspection was fantastic!

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Repair Quality

George is the best

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Repair Quality

My door doesn’t close good. I have to slam it To make sure it closes good

Customer Service

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Repair Quality

Chris and his team were very accommodating keeping me up to date on the repairs. While doing repairs they found an unrelated issue with one of my tires and reached out to address it for my safety. From beginning to end first team Chevy collision provided exceptional service. Will be using them going into the future for any other collis repairs our family may face. Thank you!

Customer Service

My Experience

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Customer Service

Great

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Repair Quality

Thank You for the amazing work provided by Chris in Collision Department. He seen I was getting frustrated with how long it was taking and he reassured me that he was doing everything he could and making sure that his work was exceptional. Thank You Chris ~Mrs. ~

Customer Service

Thank You for the amazing work provided by Chris in Collision Department. He seen I was getting frustrated with how long it was taking and he reassured me that he was doing everything he could and making sure that his work was exceptional. Thank You Chris ~Mrs. ~