F1rst Team Automotive - Hampton
Originally Davenport Lewis Chevrolet, First Team Automotive has been family owned and operated since 1946. Today, 3rd Generation Owner and Chief Operating Officer, Ashton Lewis, Jr. leads the company that consists of our Chevrolet store, along with First Team Kia, First Team Toyota, First Team Honda, and First Team Subaru in Chesapeake and FirstTeam Subaru in Norfolk.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair process went very smoothly. The communication concerning updates were good and picking my vehicle was a pleasant experience.
Customer Service - 2.0/5.0 -
The young lady that received my keys weren’t very courteous. She took the keys and didn’t offer any further communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Absolutely!
Repair Quality - 5.0/5.0 -
Awesome work indeed!
Customer Service - 5.0/5.0 -
Chris is amazing! He kept me updated on repairs on my car. Chris called me and introduced himself as the new person taking over.
Likely to Recommend - 5.0/5.0
Repair Quality - 1.0/5.0 -
The bumper cover has fitment issues in multiple places. I have to keep pressing on a spot under the passenger headlight to try and minimize the gap. It’s between 1/4-1/2”. The prep/paint is great. It just doesn’t fit.
Customer Service - 5.0/5.0 -
Everyone has been super helpful. Work was completed on time. I called yesterday to get help with the fitment issue and was penciled in immediately. I met with Mr. Bechtel and he said he would get right on it.
My Experience - 0.0/5.0 -
When I brung my car in I didn't have a scratch on my driver side front-end but when I came to pick up my car I had scratches an finder was loose. When I came back an talk to the people about it they were saying it came in like that but I know for a fact my car wasn't scratched and the finder wasn't loose when I brung it in. Since I didn't have recent pictures when I brung it in I couldn't defend myself. I will mostly likely not get work done from y'all again.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Service was unprofessional
Repair Quality - 2.5/5.0 -
The service took almost a week longer than the tech called & said after my vehicle went to 3 different places . I wouldn’t recommend this dealership again for service
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great service, personnel was awesome
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.0/5.0 -
They have called me and I have gone back over there and the people that call me were not in and I have returned the car and I have things to do so I don't have time to run around behind these guys who frankly should have had somebody to do a walk around with me on the vehicle. They called me and told me it was ready I went to pick it up I paid them and it wasn't ready
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Was surprised by the care they took, cleaned inside and out.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
Definitely recommend
Repair Quality - 5.0/5.0 -
Excellent workmanship and customer service. I will be a repeat customer at Hampton Chevrolet.
Customer Service - 5.0/5.0 -
Excellent customer service, very professional and helpful staff