F1rst Team Automotive - Hampton

4.5 (1,925reviews)
87%
1073 W Mercury Blvd,  Hampton,  VA  23666
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Shop AssistantSparkles

Originally Davenport Lewis Chevrolet, First Team Automotive has been family owned and operated since 1946. Today, 3rd Generation Owner and Chief Operating Officer, Ashton Lewis, Jr. leads the company that consists of our Chevrolet store, along with First Team Kia, First Team Toyota, First Team Honda, and First Team Subaru in Chesapeake and FirstTeam Subaru in Norfolk.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
GM
I-Car

Reviews (1,925)

My Experience

Great customer service. Great staff. Was told that if anything felt odd or was weird about the repair just bring it back... thank you!!!

My Experience

Likely to Recommend

Repair Quality

The shop left parts hanging off and a bolt loose. Both were blatantly obvious. That doesn't instill confidence. I had to send it back.

Customer Service

Every one was pleasant and professional

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My Experience

They were great

My Experience

Was done very quickly and everyone was extremely friendly

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My Experience

Fix my problems

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My Experience

The inside of my car smelled heavily of paint to were I had to drive with the windows down in the rain to breath. Other than that the job on the car was awesome and I would recommend anyone I know to Hampton Motor. Thank you for your great work

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My Experience

Dave did an A+ job. Paul was easy and informative in our dealin gs.

Likely to Recommend

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Would be a 10 but had to go TDY to another state. But vehicle looked and drove great for the 1 day I had before I left.

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My Experience

My Experience

I truly appreciate the hard work, and superior workmanship of Hampton Motor. Huge shout out to my nameless tech who fixed my truck Vicki in the Body Shop for coordinating and communicating flawlessly with me. And Veronica for putting up with my incessant calling.

My Experience

Likely to Recommend

Repair Quality

The horn only works sometimes, there are screws missing from the steering column and they pulled the carpet up and did not put it back properly.

Customer Service

My Experience

Very disorganized. The insurance company USAA was prompt and provide courteous service. Enterprise Rental was phenomenal. My Hampton Chevrolet experience was nothing short of frustrating. The adjuster provided a full estimate and faxed it to your shop. I faxed it to your shop twice and no one could find it.Oh, abd was told I needed to bring the car in to get an estimate. SO...I had the insurance company to send it again and followed up 1 day later to be told you didnt have it! So, I showed up on a Tuesday morning making me late for work. ..and all of a sudden you have the information from the insurance company AND you realize I dont need an estimate from your shop...But I only needed to sign an authorization. Delayed about 7 days because of this...

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My Experience

Yeah this works

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