Factory Collision Center, LLC.

5.0 (696reviews)
100%
2 Birch Rd. Suite 103,  Middleton,  MA  01949

In operation 6 years.

Factory Collision Center is a state-of-the-art repair facility located in Middleton Ma. Here at Factory Collision Center, we follow all manufactures repair procedures and use the highest grade of materials for a factory finish. We are a family-owned business that takes pride in the repairs we complete. Every car that comes in is treated as if it were our own. Our commitment to every customer and the community is what has helped us become one of the fastest growing shops in the area. We pride ourselves on keeping customers updated throughout the process either through phone calls, texts or emails.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 3:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (696)

Likely to Recommend

Repair Quality

Customer Service

Good work, professional , great communication.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

ABSOLUTELY for all the reasons shared in earlier answers.

Repair Quality

OUTSTANDING!

Customer Service

The quality of work and the professionalism extended to me throughout the process is at least a TWENTY!!!!! Thank you so much!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Absolutely!

Repair Quality

Absolutely, one of the best service providers!

Customer Service

Very satisfied! One of the most professional experiences I have encountered in the service industry!

My Experience

Very good communication from beginning to end! I would highly recommend them!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Vehicle was completed very satisfactory and very clean and finished in a week. Very satisfied.

Likely to Recommend

Friendly and competent staff

Repair Quality

Car looks like new

Customer Service

Prompt service and complete communication with updates

Likely to Recommend

I have already recommended to two of my friends

Repair Quality

can't even tell where the damage was

Customer Service

fixed it and no hassles

My Experience

Top-notch work; looks showroom ready.

Likely to Recommend

Definitely

Repair Quality

Customer Service

great shop Patrick was terrific, and so was the job.

My Experience

Easy repair process, friendly responsive staff, fantastic work!

Likely to Recommend

Repair Quality

Customer Service

Fantastic customer service from start to finish. Very friendly, responsive and thorough.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Fast and good service! Patrick very friendly

Likely to Recommend

Repair Quality

Customer Service

Great service

Likely to Recommend

Repair Quality

Repair looks amazing and they gave me a little bottle of extra paint and did a walk around of the truck AFTER they had closed.. on a Friday!!!

Customer Service

Beyond satisfied.. this place was awesome.

Likely to Recommend

Best repair service I’ve ever dealt with. HIGHLY recommend.

Repair Quality

I’ve only had the car back 2 days, but all seems great.

Customer Service

Patrick was communicative and professional.

Likely to Recommend

Repair Quality

Customer Service

Amazing service

Likely to Recommend

Repair Quality

Looks perfect

Customer Service

Great communication! I always knew what was going on with my car and when it would be ready. I would definitely bring another cat here if I needed to.