Factory Finish Collison Center
In operation 16 years.
Factory Finish auto collision center is your one-stop-shop for all your auto collision repair needs whether you are in Haltom City, Crowley, Burleson, Fort Worth, Arlington, Dallas or anywhere in the DFW Metroplex. For over 20 years, Factory Finish has been the best place in DFW for complete auto collision repair, including auto body and auto painting as well as paintless dent repair, hail damage repair, frame straightening, suspension repairs, windshield replacement, and any other repairs related to the collision. MANUFACURE CERTIFIED FACILITY FOR: * HONDA * HYUNDAI * DODGE * JEEP * CHRYSLER * FIAT * VW * NISSAN * ACURA * INFINITI I-CAR GOLD * Industry-Recognized Online Education & Access To Up-to-date OEM Repair Procedures.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 0.5/5.0 -
When I first dropped my vehicle off (Jan 3rd) they stated it would be a few days. After a few days I got a call saying my vehicle was ready, when I arrived nothing was fixed. Next (Jan 9) they sent my vehicle to a third party who didn’t have a clue on what to do. I called (Jan 13th) and they stated they was working on the fuel pump. The fuel pump has nothing to do with the original problem with my incident. Three weeks later from the original start date (Jan 21), I got a call saying my vehicle was ready, went to pick it up and my front passenger wheel was damaged. Two days later got a call and dating my vehicle was ready, went to pick it up and my wheel was not the right wheel so I had to wait again. Finally on January 29th my vehicle was fixed after stating I was going to take my vehicle to another shop. This has been the worst experience I’ve ever had.
Repair Quality - 0.5/5.0 -
When I first dropped my vehicle off (Jan 3rd) they stated it would be a few days. After a few days I got a call saying my vehicle was ready, when I arrived nothing was fixed. Next (Jan 9) they sent my vehicle to a third party who didn’t have a clue on what to do. I called (Jan 13th) and they stated they was working on the fuel pump. The fuel pump has nothing to do with the original problem with my incident. Three weeks later from the original start date (Jan 21), I got a call saying my vehicle was ready, went to pick it up and my front passenger wheel was damaged. Two days later got a call and dating my vehicle was ready, went to pick it up and my wheel was not the right wheel so I had to wait again. Finally on January 29th my vehicle was fixed after stating I was going to take my vehicle to another shop. This has been the worst experience I’ve ever had.
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0 -
Quality work, and workmanship !!!!!!
Repair Quality - 5.0/5.0 -
Great Service !!!!!!
Customer Service - 5.0/5.0 -
excellent customer service, listened to the customers needs...
My Experience - 5.0/5.0 -
Bumper was fixed and paint matched the rest of the car. When car was returned it was clean inside and out.
Likely to Recommend - 2.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you very much the car looked like it came out of the factory!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looked brand new when completed. Courteous friendly company.
Customer Service - 5.0/5.0 -
Lady at front desk was very nice and friendly, had me in and out.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All went well
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Keep up the great work!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
I was promised the vehicle cle would be done 3 weeks in a row and it was not. Then I pick up the truck there is a bad part that needs to be ordered and now the door to the gas cover will not stay shut.
My Experience - 5.0/5.0 -
The repair itself was fine however the communication throughout the process was below average.
My Experience - 5.0/5.0 -
I am super satisfied always on time had my Sierra and Máxima and they did a great job
My Experience - 0.0/5.0 -
JR and Brian are aware of issue and are supposed to be contacting the ins co. Again. ..Waiting...today was 3rd attempt to make things right including initial repair. Car still isn't back to pre-accident condition. I also contacted the ins agent and sent pics.
My Experience - 5.0/5.0 -
Quick and easy process all the way to completion. Great job. Thank you.
My Experience - 5.0/5.0 -
Factory Finish did a great job on my vehicle!!! Thank you so much!!!!
My Experience - 0.0/5.0 -
The door to my gas tank isn’t functioning correctly. To open, you’d normally just press the gas tank door and it would open. It won’t open like it’s supposed to.