Fairborn CARSTAR

4.9 (2,968reviews)

98%

(937) 878-1962

701 North Broad Street, Fairborn, OH 45324

98%

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701 North Broad Street
Fairborn, OH 45324

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About Fairborn CARSTAR

See Photos

701 North Broad Street
Fairborn, OH 45324

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

Fairborn CARSTAR Auto Body has been in business and supporting the local community by participating in various fundraisers and charities since 1973 . While supporting our community, we have held memberships with the Fairborn Area Chamber of Commerce and also with BBB-Miami Valley/Dayton. We are proud to share that since our 1995 induction into the BBB he has maintained an A+ rating as a BBB-accredited business. "Our mission is to deliver a Superior Standard of Customer Satisfaction by offering the highest Quality Workmanship without the compromise of Integrity or Ethics!"

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:30 am - 5:30 pm
Tue	8:30 am - 5:30 pm
Wed	8:30 am - 5:30 pm
Thu	8:30 am - 5:30 pm
Fri	8:30 am - 6:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

Subaru

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Website

Reviews (2,968)

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Newest
Rating

2,456 Customers Rated

5 Stars

75.2% Complete

(2232)
4 Stars

5.3% Complete

(157)
3 Stars

1.1% Complete

(33)
2 Stars

0.4% Complete

(11)
1 Star

0.1% Complete

(3)
< 1 Star

0.7% Complete

(20)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its outstanding service quality, timely repairs, and proactive communication. Many highlight that repairs were completed ahead of schedule, with vehicles returned in immaculate condition. The staff is frequently commended for being friendly, professional, and knowledgeable. Regular text updates throughout the repair process are a standout feature appreciated by nearly all customers. Coordination with insurance companies and rental car agencies is noted as seamless and stress-free. A few customers mentioned delays, primarily attributed to parts availability or insurance companies rather than the shop itself. One customer noted concerns about communication gaps and unresolved mechanical issues post-repair. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop to family and friends.

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Service Quality
Communication

"Exceptional service and the quality of work is unmatched. They kept me informed every step of the way and met ..." Read more

"... picking truck up, absolute first class experience. Repair work is truly remarkable. No way it could look better." Read more

"I am very pleased with the work done. They went above and beyond fixing things right."

"CARSTAR Fairborns repairs were thorough and quality. No cutting corners or surprises. They worked seamlessly with Geico for approvals."

"... pleasant & helpful during my repair of my vehicle. The quality of the repair was outstanding. I wouldnt hesitate to use them again in the future." Read more

"... in. There was a small hiccup with my vehicle and the office was honest and kept me informed through the process." Read more

"... noticed dripping oil underneath when I got it back. The communication could be much more efficient as well." Read more

"... unfortunate incidents over the past 10 years. Every time they have been great with communication and have done a wonderful job." Read more

"I was informed everyday about the progress of the repair."

"... returned, we always had updates on the progress . Communication and the qaulityof work was nothing short of Amazing !" Read more

Service Quality
Communication

Service Quality
Communication