Fairfield Collision Center
In operation 26 years.
Fairfield Collision Center is owned by the Penske Auto Group which operates dealerships and collision centers world wide. Our staff are trained and certified in repairing a wide range of vehicles including Mercedes-Benz, Audi, Land Rover, Jaguar and Porsche. Our Mission is to provide our clients the best service experience possible while performing high quality repairs.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The car repairs were as it was new. The staff are professional and a pleasure to work with. 100% Recommendations. Thank you. ERT
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff was nice and getting a rental with easy. Thank you for your great customer service!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Parts weren’t ordered until several days after I dropped the car off. I was told car would definitely not be ready until Tuesday or Wednesday of the following week so I extended my rental. Car was ready Friday afternoon.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Great job on the body work! Appreciate you waxing the car, it looked great upon pickup. But, it looks like the wax overspray got on my side mirrors, had to use windex more than once to see out of the mirrors, still not perfect but I should be ok.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Fit of the passenger door is to tight , not binding but not good alignment outside or inside , for all the pressure for the proper frame rack and supports…..enh
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Provided good quality service.
Customer Service - 4.5/5.0 -
Second time using them customer service is always good.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
Just took a long time but I'm sure that's normal
Customer Service - 5.0/5.0 -
Kept me updated and informed. I just wish I knew all of the steps in the process prior to it starting because I kept thinking it was done, not knowing there were multiple steps left in the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service. Great job. Employees caring and keeping us informed of the whole process.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good customer service, they kept me inform almost daily everything they were doing for the whole time they had the vehicle! Loved it!
Customer Service - 5.0/5.0 -
100% SATISFY
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It was an all around good experience. From my first phone call to you to picking up my car (earlier than expected!) everyone was helpful and professional. I would highly recommend you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff was great, car was done quickly and looks perfect
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I was very satisfied with the repair experience
Repair Quality - 5.0/5.0 -
The work was completed as scheduled. It looks good. I was impressed that all the objects I had forgotten in the car were still there at completion. The staff gave me timely updates on the progress of the work.
Customer Service - 5.0/5.0 -
All was very professionally done