Fairfield Collision Center
In operation 26 years.
Fairfield Collision Center is owned by the Penske Auto Group which operates dealerships and collision centers world wide. Our staff are trained and certified in repairing a wide range of vehicles including Mercedes-Benz, Audi, Land Rover, Jaguar and Porsche. Our Mission is to provide our clients the best service experience possible while performing high quality repairs.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Although it was a minor repair of a rear bumper light the car was cleaned inside and out. Thank you!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Good service
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The work was done in a timely and exceptionally competent way. Dan was outstanding in making sure the work was of the highest quality. Thanks to all for a great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Outstanding service. Dan did a terrific job.
My Experience - 5.0/5.0 -
The repair was completed in one week and the paint finish was excellent! Thank you for your very nice work.
Likely to Recommend - 1.0/5.0 -
You used to be good.
Repair Quality - 0.5/5.0 -
This repair took far too long. The communications were very sparse. I had to call to find out why it was taking so long. The rep promised to call, but rarely did. The worst part was that the status report and projected finish times were bogus. For example, I called once on a Friday and was told the car would go in for painting on Tuesday. No communication. On Thursday I called and the rep said the car would go in for painting the following week! Both statements turned out to be … wrong (lies or just a lousy shop schedule?). The inconvenience was considerable and costly to me. A very bad experience.
Customer Service - 0.5/5.0 -
See prior comment
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was completely satisfied and very impressed with the outcome of my repair. This is not my first repair at this facility and the result is always impeccable, thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0
Customer Service - 1.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was great and the experience was painless.
Likely to Recommend - 5.0/5.0 -
They were great
Repair Quality - 5.0/5.0 -
Done on time and friendly service
Customer Service - 5.0/5.0 -
Super helpful
Likely to Recommend - 5.0/5.0 -
Excellent company. Very satisfied
Repair Quality - 5.0/5.0 -
Great service and very professional.
Customer Service - 5.0/5.0 -
Great staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Provide update twice a week and work on getting a loaner with dealership
Customer Service - 5.0/5.0 -
Provide update twice a week and worked on loaner with dealership