Fairfield Collision Center
In operation 26 years.
Fairfield Collision Center is owned by the Penske Auto Group which operates dealerships and collision centers world wide. Our staff are trained and certified in repairing a wide range of vehicles including Mercedes-Benz, Audi, Land Rover, Jaguar and Porsche. Our Mission is to provide our clients the best service experience possible while performing high quality repairs.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
More updates on timelines via text would be a good step
My Experience - 5.0/5.0 -
It looks brand new! The paint job was impeccable.
Likely to Recommend - 3.5/5.0 -
As long as you are getting an insurance claim. I originally thought I was going to self pay instead of submitting a claim and they quoted me higher rates on labor for the self pay. The hours were the same but hourly rate was $11 higher per hour and $199.99 per hour for mechanical labor instead of $60 per hour for the insurance company. Painting supplies were also $40/hr instead of $28/hour. I don’t understand why this is.
Repair Quality - 5.0/5.0 -
They did a great job! It looks like new!
Customer Service - 5.0/5.0 -
Great staff and very attentive.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very professional and courteous.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 1.5/5.0
My Experience - 5.0/5.0 -
Car looks beautiful and all interactions were great
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 2.0/5.0 -
Took a little long and the door was faulty. Small amount of air enters the car at high speeds
Customer Service - 3.5/5.0 -
Was able to reach out and my questions were answered
My Experience - 5.0/5.0 -
Everything looks great! I was hoping that the driver side front fender would be fixed. How much would it cost if it can be done. I think I have a 2nd claim
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professionally managed repair business!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My wife was very happy how clean her car was when she picked it up. Great job on the details !!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Allways kept informed, on my car’s progress, by text or when I would call, work was done in a timely fashion. Great job team.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service, and great communication