Falvey's Motors Inc.

4.6 (559reviews)
92%
395 W. Thames Street,  Norwich,  CT  06360

In operation 83 years.

We are a family owed business and a full dealership. We are a high-volume shop and provide quality work to all of our customers. Falvey's Motors Collision Center is a direct repair shop for seven major insurance companies and offer lifetime warranty on workmanship which is Paint and Repair. This collision center is a clean and well-organized shop, and we are proud to serve the public.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (559)

My Experience

I don’t think my car has ever looked better. I appreciate the updates and communication you provided. Thank you. I’m very happy that State Farm set me up with you. The convenience of having Enterprise just steps away is a great help. Keep up the good work.

Likely to Recommend

But they had to wait for parts

Repair Quality

There’s a dent in the rear bumper and a couple of scratches on one side

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

I was very pleased with the entire service. Everyone was kind,esp Courtney. The end result was very satisfying. Job well done👍👍👍👍

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I was told my car would be ready in 49 days on July 1. I picked up my car today, 7/22/26 Everything looks great. I was so pleased with the fact that the time was shorter, Thank you.

My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

I had to double take to make sure it was my car. They did such a great job my baby looked brand new. Just amazing!

Customer Service

Returned Clean

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Repair Quality

Worst experience I’ve ever had at an automotive/auto body shop

Customer Service

Returned Clean

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Repair Quality

Thank you staff for being very helpful and quickly repairing my vehicle. Staff knowledgeable and polite! Thank you for repairing my car!

Customer Service

Great staff!

Returned Clean

Likely to Recommend

Repair Quality

The staff at Falveys went above and beyond to ensure that I was a satisfied customer. I would not hesitate to have Falveys service my car in the future.

Customer Service

Returned Clean

My Experience

I have no complaints they did a good job on my car again thank you

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

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Returned Clean

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Repair Quality

Everyone one helpful and professional from the time we made our first call until we left with our expertly restored car

Customer Service

Returned Clean

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I already have recommended this shop to a friend

Repair Quality

Great work 👌🏼

Customer Service

Very friendly staff

Returned Clean

My Experience

Quedé muy satisfecho con tan buen trabajo muchas gracias por su servicio

Likely to Recommend

Repair Quality

I was almost satisfied with the quality of repair until I noticed a large light oily stain on my new light egg color driver seat. It almost looks like oily pants seat on it. In addition, there is a long surface scratch on the new glass or trim near the driver’s side by the gear shifter area.

Customer Service

Returned Clean

My Experience

10 out of 10 highly recommended professionals . Done in a timely manner and proved the insurance wrong when they said my vehicle was totaled. Long story short I got my car back and am very satisfyied. All friends and family please go here.

Likely to Recommend

Repair Quality

Totally satisfied with my experience! Would definitely recommend friends and family

Customer Service

Returned Clean