Falvey's Motors Inc.

4.7 (562reviews)
94%
395 W. Thames Street,  Norwich,  CT  06360

In operation 83 years.

We are a family owed business and a full dealership. We are a high-volume shop and provide quality work to all of our customers. Falvey's Motors Collision Center is a direct repair shop for seven major insurance companies and offer lifetime warranty on workmanship which is Paint and Repair. This collision center is a clean and well-organized shop, and we are proud to serve the public.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (562)

Likely to Recommend

Repair Quality

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Likely to Recommend

Talk them up to everyone.

Repair Quality

Great work, good communication, and they get it done.

Customer Service

Excellent customer service, shared information, kept us up to date.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Very professional

Likely to Recommend

Repair Quality

The perfection of the work makes me smile every time I get into my car.

Customer Service

Thank you for your attentiveness and promptness.

Returned Clean

Likely to Recommend

My car is all messed up to clear the fog on my windshield with the ac dosent work at all i the clamps on my dash arent even cliped in all the way and my radio lost the ability to auto change to light and dark when I flick my car lights onn, my fender dosent line up and theres paint bubles on the fender i made an appointment hopfully they'll fix all the issued that I have now

Repair Quality

Did a poor job its not put in right at all I contacted them and they are gonna fix it but it should've been done right from the start

Customer Service

There customer service is pretty good i had issue with the job and they answered quick

Returned Clean

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Returned Clean

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Returned Clean

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I went with you cuz it’s State Farm. Quality was fine but I felt out of the loop. Even with State Farm paying for a few extra days I was out for 16 days car rental. I haven’t had to have car repair for a long time and understand repairs can take a long time but I felt I just had to be resigned to not getting my car back.

Repair Quality

Quality was great but it took forever. Laurie was fantastic and seemed to care

Customer Service

The guy made me feel like I was a pain in the neck when I called to check on progress. Laurie didn’t. She was understanding.

Returned Clean

Likely to Recommend

Repair Quality

Everything was all good

Customer Service

All good

Returned Clean

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Customer Service

Returned Clean

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Good job, good service, took care of securing a rental car for me. Very pleasant people serving .

Repair Quality

Very good.

Customer Service

Car looked like new when I picked it up

Likely to Recommend

Repair Quality

Service was fast and great

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Thank you for the outstanding work on my car not only did you take care of the bumper and the side panel, I didn’t even recognize it. I thought I was in the wrong car.. it was so clean. It looked brand new inside and out.

Customer Service

Returned Clean

Likely to Recommend

Just the distance from me, but you guys were the only shop my insurance company accepted that was near me

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Returned Clean

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My Experience

Likely to Recommend

Repair Quality

Very helpful people

Customer Service

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Customer Service

Returned Clean

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Repair Quality

Wonderful job and very good communication

Customer Service

Returned Clean

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Customer Service