Faulkner Subaru Collision of Union Blvd
In operation 22 years.
The Faulkner Organization, a family business, is committed to serve the automotive needs of our communities while providing the highest quality customer and employee experience.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They went above and beyond.
Customer Service - 5.0/5.0 -
Top quality
Returned Clean
My Experience - 0.0/5.0 -
8 days turned into 18 days. Told me the van was done, picked it up and drove home. Tried the door at home and it wouldn't close. No one had even checked before they gave it to me. Had to drive back and return it. There is also a question of a gasket on the door. Frank says it looks like wear to him. I never saw this wear before and he didn't point it out when looking at it before the work was done. None of the pictures that he took show the area. None of the other doors show any wear and the door that they worked on is hardly ever used. So, that seems very odd to me that the only door to show this "wear" would be a door that isn't used and other nothing.
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
your estimator told me that you would have an enterprise car waiting for me. Unfortuanetly he did not . I had to wait about one half hour until Enterprise came and took me back to their shop to fill paperwork.Otherwise your service was excellent.
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
excellent job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
slow start with estimate and unwilling to work on my hood even as a separate contract. But as always very professional and the work is excellent.
Customer Service - 4.0/5.0 -
slow start, otherwise excellent
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.5/5.0 -
When I called to get my car picked up. I was told it was going to be pick up on a Wednesday and then didn't pick it until the following Monday. So my car should have gotten done soon.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very professional, and courteous. The repair was complected in a timely manner. All question I had were answered. The Staff was extremely helpful.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
For body work only.
Repair Quality - 3.5/5.0 -
The car looks perfect, but my Bluetooth stopped working since the accident. I told them about this multiple times, and it still doesn't work. They didn't even give me an explanation. But the body work is fantastic.
Customer Service - 5.0/5.0 -
Besides the fact they never helped with the blue tooth issue