Faulkner Subaru Collision of Union Blvd

4.8 (2,764reviews)
97%
410 W. Union Boulevard,  Bethlehem,  PA  18018

In operation 22 years.

The Faulkner Organization, a family business, is committed to serve the automotive needs of our communities while providing the highest quality customer and employee experience.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Subaru

Reviews (2,764)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Matt was wonderful throughout the whole process.

Likely to Recommend

Matt was very informative throughout the repair

Repair Quality

Great service and repairs. Joy was very welcoming

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Not only did they return my car repaired beautifully, they also cleaned the inside before I picked it up.

Customer Service

Matt kept me posted every step of the way and was apologetic when there was a delay in getting parts. (Not even his fault!)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Yes, definitely!

Repair Quality

Great job explaining in detail all the work that was done.

Customer Service

A. j. kept in touch and was very accommodating with my schedule, working out plans to get my car when it was finished. Everyone that I dealt with was pleasant, cooperative, and knowledgeable—truly excellent ambassadors for FAULKNER Collision Center!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Faulkner estimated a longer lead time but the work was done in 1/2 the time: It was for body work to the lift gate. The clean up on the exterior was fine. However whoever went the extra step to vacuum the interior forgot to put the passenger side carpet matts back in the vehicle so waiting to receive my matts- if found, hopefully - I want my belongings back.

Likely to Recommend

I went with State Farm repair shop - So that’s that.

Repair Quality

MVA repairs: The rear driving lights do not light up, safety issue. Don’t want any more accidents. The service tech on repair was kind to vacuum the interior - however 2 passenger side matts were missing. Faulkner collision is replacing the matts. Nothing that can’t be repaired - not a big deal, just added inconvenience. Staff is professional and courteous.

Customer Service

They are helpful, actually answer the phone calls - no bots needed ;D

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Only shop I will use and recommend

Repair Quality

Fantastic

Customer Service

Over the top

My Experience

Very nice job and completed faster than expected.

Likely to Recommend

Repair Quality

There is a noice like something it hitting something on the side of the repair. I will stop by with the car on July 7th so this can be evaluated.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great 👍

Customer Service

Great work in a time manner will definitely refer people

Likely to Recommend

Repair Quality

Customer Service