Fender Mender of West Ashley, Inc.

4.9 (4,341reviews)

98%

(843) 763-1311

2440 Savannah Hwy, Charleston, SC 29414

98%

See Photos

2440 Savannah Hwy
Charleston, SC 29414

Get Directions Website Email

Schedule an appointment at Fender Mender of West Ashley, Inc.

Book Appointment

About Fender Mender of West Ashley, Inc.

See Photos

2440 Savannah Hwy
Charleston, SC 29414

Get Directions Website Email

Schedule an appointment at Fender Mender of West Ashley, Inc.

Book Appointment

Fender Mender of West Ashley Inc is a family owned and operated repair facility. We have been in the low country for over 30+ years with the same ownership throughout. Getting into an accident is very stressful. We strive to make the repair process as seamless as possible from handling your vehicle with the upmost care as soon as you step in the door. We will walk you through every step ensuring your car returns to pre accident condition in a timely manner. We also specialize and prioritize fleet vehicles and work with many companies in the area so they are not losing revenue having their vehicles sitting in a shop not being worked on. Come and see why Fender Mender's quality and lifetime warranty on all repairs rises above the rest.

Services

Insurance Company Assistance
Lifetime Warranty
On-Site Car Rental

Payment Types

American Express
MasterCard
Visa
Cash
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 6:00 pm
Tue	8:00 am - 6:00 pm
Wed	8:00 am - 6:00 pm
Thu	8:00 am - 6:00 pm
Fri	8:00 am - 6:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (4,341)

Sort By:
Newest
Rating

3,656 Customers Rated

5 Stars

71.8% Complete

(3118)
4 Stars

7.1% Complete

(310)
3 Stars

1.8% Complete

(80)
2 Stars

0.9% Complete

(41)
1 Star

0.5% Complete

(22)
< 1 Star

2% Complete

(85)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its outstanding repair quality, with many noting their vehicles looked brand new or better than before the accident. The frequent and proactive communication, including bi-weekly text updates, was a standout highlight, giving customers peace of mind throughout the repair process. Timeliness was also widely appreciated, with numerous vehicles completed ahead of schedule. Staff friendliness, professionalism, and helpfulness were repeatedly commended. A few customers noted areas for improvement, such as occasional delays in parts delivery, isolated quality concerns like misaligned trim or bumper fitment, and rare communication gaps around updated completion dates, all drawn directly from customer comments.

Select to learn more

Service Quality
Timeliness
Communication

"There were literally holes in my bumper replacement. Worst experience Ive ever had"

"The repairs that Fender Mender made to our vehicle were completed satisfactorily. Everything looks great. All members of the team at ..." Read more

"... actually surprised at how good of a Job they did. My van looks amazing and cleaner than Ive ever seen it" Read more

"... headlight, it had no condensation before the accident. The dent, scratches are gone and paint and bodywork look good." Read more

"They went above and beyond! They did an outstanding job and finished before promised. They are the only shop ..." Read more

"It was completed early."

"... process. Amazing and knowledgeable staff members and the final repairs were completed we early. Quality service at its best. Thank You." Read more

"I was satisfy with the work,but it took too long to get my car back"

"Vehicle was ready before promised."

"It was about 2 weeks later than promised"

"Fender Mender has a great system in place for keeping customers informed throughout the process"

"... on my Acura RDX! I really appreciate Fender Mender keeping in touch with me and updated on my repair!" Read more

"... after getting a date to pick up the car & told the completion date was extended due to a different reason each time. Frustrating. However am pleased with repair job." Read more

"... parts, work done, and pricing were much appreciated. The numerous updates on the status of the work was really helpful as it greatly diminished any anxiety I might otherwise ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"There were literally holes in my bumper replacement. Worst experience Ive ever had"

"The repairs that Fender Mender made to our vehicle were completed satisfactorily. Everything looks great. All members of the team at ..." Read more

"... actually surprised at how good of a Job they did. My van looks amazing and cleaner than Ive ever seen it" Read more

"... headlight, it had no condensation before the accident. The dent, scratches are gone and paint and bodywork look good." Read more

"They went above and beyond! They did an outstanding job and finished before promised. They are the only shop ..." Read more

"It was completed early."

"... process. Amazing and knowledgeable staff members and the final repairs were completed we early. Quality service at its best. Thank You." Read more

"I was satisfy with the work,but it took too long to get my car back"

"Vehicle was ready before promised."

"It was about 2 weeks later than promised"

"Fender Mender has a great system in place for keeping customers informed throughout the process"

"... on my Acura RDX! I really appreciate Fender Mender keeping in touch with me and updated on my repair!" Read more

"... after getting a date to pick up the car & told the completion date was extended due to a different reason each time. Frustrating. However am pleased with repair job." Read more

"... parts, work done, and pricing were much appreciated. The numerous updates on the status of the work was really helpful as it greatly diminished any anxiety I might otherwise ..." Read more

Eashmeal (Infiniti owner) reviewed 9/4/26

Good

Good job

Good j

Elwood (Audi owner) reviewed 9/4/26

I truly appreciate Ms Sellers and the office crew. She communicated daily with any and all extensions or delays. Also, I appreciate Mr Aaron for his communication about my vehicle repairs. In addition, thx to Kyle for recommending Fender Mender.

Already submitted but, thx to Kyle for the referral. Thx to Tammy and office crew for communicating. Thx Aaron for updates and communication on repairs.

Xcellant

Guy (Toyota owner) reviewed 9/3/26

Vincent (Toyota owner) reviewed 9/3/26

The team did a great job on my repair, kept me informed of the process and made it very easy.

Justin (Kia owner) reviewed 9/3/26

Gary (Toyota owner) reviewed 8/31/26

They did an excellent job 👍

Darlene (Toyota owner) reviewed 8/29/26

Robert (Jeep owner) reviewed 8/28/26

They kept me informed and delivered quickly

Melvin (Jaguar owner) reviewed 8/28/26

I had a once in a lifetime experience with your company, everyone was kind ,courteous and very professional, I was treated with the utmost respect. I want to thank everyone for their service.

yes I would recommend your company to my friends and family. 💯 percent.

I am very pleased with the service that I had received from your company, everyone was courteous and very professional. I would recommend your company to friends and family.

they took care of my vehicle with great care, it was very nice and clean inside and out, thank you.

Deborah (Hyundai owner) reviewed 8/28/26

Jon (Infiniti owner) reviewed 8/26/26

The updates were great as we do not live close by. The communication was always spot on and the car looks great! Thank you for repairing our car.

Thang (Honda owner) reviewed 8/26/26

Daniel (GMC owner) reviewed 8/26/26

Bessie (Mitsubishi owner) reviewed 8/20/26

Very professional, friendly and great attitudes.

Kaelyn (Ford owner) reviewed 8/20/26

Donald (GMC owner) reviewed 8/20/26

Very kind and professional staff, the repairs were fast and they kept me well informed

Tony (Audi owner) reviewed 8/19/26

Excellent job on fixing my vehicle... You can't tell anything happened to it! And excellent service from the the service manager who talked with me in dusk the first about what needed to be done. I got my car back well b4 the latest date they said I would have... In fact it was done in a week! Thank you guys!

Deborah (Honda owner) reviewed 8/18/26

Very nice and efficient staff kept me updated on my vehicle from start to finish

Belinda (Honda owner) reviewed 8/17/26

Buckey (Lexus owner) reviewed 8/17/26

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Oftentimes, an auto body shop will need to remove exterior parts from your vehicle in order to identify hidden structural damage below the surface. Doing this as part of the estimating process helps ensure you get the most accurate estimate.

Fender Mender of West Ashley, Inc.

Schedule an appointment at Fender Mender of West Ashley, Inc.

About Fender Mender of West Ashley, Inc.

Schedule an appointment at Fender Mender of West Ashley, Inc.

Reviews (4,341)

3,656 Customers Rated

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?