Ferber's Body Shop Services, LLC

4.8 (78reviews)
100%
216 S. Washington Hwy,  Ashland,  VA  23005
Bot
Shop AssistantSparkles

In operation 5 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Hertz®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (78)

My Experience

Great job on the work. Angel and the front desk were very professional. Thank you!

My Experience

Thank you! This was my first interaction with a body shop in decades, and it was surprisingly simple, thanks to Brad (and everyone at Ferber’s!) for walking me through the whole process. They worked directly with my insurance adjuster, and all work was completed about a week ahead of schedule! The sub looks brand spanking new and drives like a dream, and I’m thrilled to have it back- thank you!!! 🙏 Wonderful overall experience with Ferber’s, thank you!!

My Experience

Likely to Recommend

Repair Quality

Lower door replacement molding was not installed when I arrived to pick up my car. They did immediately install it while I waited.

Customer Service

Returned Clean

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Repair Quality

Very happy with my whole experience

Customer Service

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Repair Quality

Very smooth process from estimate to repair to delivery. All the staff were cheerful and very helpful.

Customer Service

See above

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Every time I get a repair done at Ferber’s, either the body shop or the auto service center, the work is always perfect and service is always outstanding. Thank you!

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

My Experience

Did a good job and would recommend to others. Thank you

My Experience

Experience was overall excellent and streamlined. Simple, straightforward and easy to get completed. The only things I would suggest would be parts verification(s) to ease the need for ordering a part 3 times to get it correct, this extended the repairs over a week. There must be a better way to verify a piece of trim is the correct texture or finish prior to receiving. I also would suggest communicating needs at vehicle drop off between estimator and manager. I provided payment information on day one when vehicle was dropped off and specifically asked to have the payment processed prior to pickup, however that was not communicated and I had to call and make those arrangements myself again when I arrived at pickup even though the payment information was stapled to my keys the whole 2 weeks it was there! Once again the experience was excellent and perfect, these are just little suggestions for future business that can make customers experience better. I appreciate the top notch work, the repairs look factory new and I couldn’t ask for better from the factory themselves! Thank you!

My Experience

The team at Ferber’s kept me informed every step of the way and delivered a quality repair of my BMW quickly. WELL DONE!

My Experience

Affordable and everyone was super nice.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Great job however the right side brake light where the damage occurred did not work. I repaired it because that was easier than bringing it back. It just needed a new bulb.

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Repair Quality

Customer Service