Ferman Collision Center of Clearwater
In operation 56 years.
OUR MISSION: To provide superior automotive collision repair in our state-of-the-art facilities, deliver an exceptional Guest service experience, strive to care for your vehicle with pride, honesty and integrity, offer an unwavering commitment to timely repair and strive to return your vehicle to the finest pre-damage condition possible. OUR COMMITMENT: Visiting a collision center isn’t something you plan on but restoring vehicles to their pre-damage condition is something we do every day. We offer outstanding craftmanship at local repair shop prices, the latest in technological assessment and repair equipment, impeccably clean facilities and an exceptional Guest Service Experience. OUR TECHNICIANS: Ferman Collision Centers attract some of the finest body and paint talent in the industry. They are truly artists. Precise, skilled and detail oriented with a relentless pursuit of excellence they’ll restore your vehicle to its pre- damage condition.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0 -
On the fence right now. Pending that the problems I have expressed right now are fixed by ferman ford and mazda collision.
Repair Quality - 2.5/5.0 -
Check engine light is on in the vehicle and transmission is jerkey which wasn?t occurring prior to the accident. Airbag warning is on as well
Customer Service - 4.5/5.0 -
Service reps were polite and friendly
Returned Clean
My Experience - 0.0/5.0 -
Would rather take vehicle elsewhere to make it right.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
The folks at Ferman Collision did a great job on paint, clear coat, paperwork, updates on the work, etc. Be sure to convey that to them. ????
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Took longer then expected due to parts issue
Customer Service - 4.0/5.0 -
Took longer then expected due to parts issue
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Very professional staff who kept me fully informed. The repairs look great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
very satisfied
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0 -
Took 7 days to repair. 4 days longer than originally told. Did not fix a loose power seat. Just took it apart and said they saw nothing broken when it obviously was loose.
Customer Service - 4.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Staff in office could be more polite
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
We have done business with fermen bmw so we assumed that we would get the same level of service under the ferman umbrella however I was very disappointed that I had to come back several times. My car was fixed in certain areas however a few bolts that were stripped and put back on have not been replaced by the body shop and I?m not sure they will be. I didn?t care if it took 5 weeks to get my new car back as long as it was done correctly and if you couldn?t have done that at least tell me so I know what to expect.
Repair Quality - 2.0/5.0 -
It took a few times to get my car back to where it should have been. Someone should have looked over my new car to make sure everything was correct before calling me to pick it up.
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Didn't call or give me a written estimate. I had to call 3 times to get any information about my vehicle. No body said thank you when I just spent 2000 dollars at your body shop. Poorly run and unprofessional.
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
When I picked my car up on Saturday 10/7/17 there was more damage to it than what I brought it therefor originally and it was inferred that the (roof damage) was from the storm that passed through this area in the beginning of the month. This is the 3rd working day since I picked it up and no one from Ferman has contacted me to let me know that they are investigating the problem. I turned it over to my insurance company Liberty Mutual. I never would have thought that Ferman would treat customers like this. Sherry Barrett