Ferman Collision Center of Tarpon Springs
In operation 29 years.
Ferman Collision Center provides certified auto body and collision repair in Tarpon Springs, serving Clearwater, Palm Harbor, New Port Richey, and Tampa Bay. With 29+ years of excellence and roots dating to 1895, we deliver manufacturer-certified repairs and an A+ guest experience. Our OEM credentials include Volvo Certified, GM Certified, I-CAR Gold Class, and aluminum repair certification. Services include free estimates, insurance assistance, lifetime-warrantied repairs, mechanical work, 24/7 towing, glass replacement, detailing, and PDR. As a trusted Pinellas County collision center, we offer fast turnaround, clear communication, and 100% satisfaction. Payment options include major cards, debit, and checks, with Spanish-speaking support available. Choose Ferman for certified repairs, advanced capabilities, and a legacy of trusted automotive care.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service for a warranty repair.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
What a great job by your team. Very happy with Ferman Collision.
Likely to Recommend - 5.0/5.0 -
I have used Ferman Collision-Tarpon Springs multiple times. Highly recommend.
Repair Quality - 5.0/5.0 -
Staff listened to me and met my standards. Very satisfied with Ferman.
Customer Service - 5.0/5.0 -
Very caring and friendly
Returned Clean
Likely to Recommend - 4.0/5.0 -
They did an outstanding job. Looks brand new!
Repair Quality - 4.0/5.0 -
Outstanding job. Looks brand new. Communicated effectively and kept me i formed every step of the way.
Customer Service - 3.5/5.0 -
While they provided pertinent info when needed, they went more than a week without contacting me.
My Experience - 5.0/5.0 -
Excellent communication and professional repairs
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My go to collision shop for all our company vehicles.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Jeff and Maritza were very pleasant and helpful in every way.
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0 -
Looks wonderful.
Customer Service - 1.0/5.0 -
The repair was pristine, no complaints there. My biggest concern was the lack of communication. When I dropped off my car the woman in the front could not find my paperwork, which should have been a red flag. She assured me it was there somewhere. Mid day I get a call asking to confirm moving ahead with the already confirmed repair. I confirmed via telephone when scheduling the appointment and then dropped off my car that morning, that’s confirmation enough for me. I live very close and drive by the collision center everyday. My car was not taken into the shop the day I dropped it off. I’m not sure why it had to be dropped off on Monday morning if they didn’t start the work that day. I’m not sure how many people can go without a car for a week (or in my case two) without being extremely inconvenienced. My car was said to be done Thursday-Friday of the same week. I hadn’t heard anything so I called end of day Thursday. They let me know it would be done until Monday or Tuesday of next week. If I didn’t reach out I’m not sure when they were going to let me know. Again, the next Tuesday came and went I didn’t hear anything so I called. Not only was it not done, it was going to now be Thursday. I was borrowing vehicles from co workers and friends to get to and from work and explained that I need a car as I had upcoming medical appointments and vet appointments for my dog. Worker apologized and offered to cover a rental but at that point it was already end of day and I would have to take time off of work to even get a rental. I just wish there would had been more communication. Worker explained that they were short staffed but I wished they would have told me that when I dropped it off. The repair was not an emergency and I could have waited until they had staff to do the work. The worker offered a discount on the price as I was paying cash for repair but no discount was offered when I picked up the car. I was done arguing and fighting about it at that point and was just happy to have my car back. I went with Ferman as this is where I bought the car and the collision center had great reviews. I’m not sure what happened here.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thanks to all of the team. I appreciate the excellent job and service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I did this survey already.
Customer Service - 4.5/5.0 -
I already completed a survey.
My Experience - 5.0/5.0 -
Looks new again and was ready before the estimated time. Friendly staff
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
My car isn’t really repaired there’s still a gap in the front bumper it looks horrible.