Fetzner Collision, Inc.
We provide 60+ years of collision repair to the rochester area. Our experienced staff makes your repair simple from begining to end. Family owned and operated, we bring a welcoming approach to all your repair needs.
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 4:00 pm |
| Tue | 7:00 am - 4:00 pm |
| Wed | 7:00 am - 4:00 pm |
| Thu | 7:00 am - 4:00 pm |
| Fri | 7:00 am - 4:00 pm |
| Sat | Closed |
Reviews (640)
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My Experience - 5.0/5.0 -
Have used Fetzners since I was in my 20s. I'm now 53. I am still always amazed at the precision of the work.
My Experience - 5.0/5.0 -
Well done and quick, thank you Elisabeth
My Experience - 5.0/5.0 -
I am extremely satisfied with the manner in which Fitzner managed the repair & work updates that were communicated to me in a timely manner. Thanks! For the quality of workmanship. My Rogue looks new again. Absolutely no blemishes are visible. My thanks goes out to Geico & Fetzner Collision. Thanks Again!
My Experience - 5.0/5.0 -
Thank you Ora for your help with everything.
My Experience - 5.0/5.0
My Experience - 5.0/5.0 -
Very great work all the Time!
My Experience - 5.0/5.0 -
Paint work looks good and staff was friendly
My Experience - 5.0/5.0
My Experience - 5.0/5.0
My Experience - 5.0/5.0
My Experience - 0.0/5.0 -
My repair was competed in one day which was great, however the new molding that was installed on my truck fell off within one day. The woman I spoke to at the website said that GM sent it with self adhesive tape that isn’t very strong and they figured it might fall Off and if it did they would re-attach it with their own adhesive. It’s fristratiing that I have to come back again to get it repaired when it should have been done correctly the first time.
My Experience - 0.0/5.0 -
Unnecessary repairs were made, and car was held far longer than expected as a result, running up my rental costs.
My Experience - 5.0/5.0 -
The car looks fantastic I took the car to Fetzner because I’ve known some of the Fetzner boys since I was 10 years old and it was an honest hard-working family as I was growing up. I used to work with Jimmy in a little restaurant when I was a teenager(Cliffs’milk bar) and the work ethic carried over to their business and I knew that it would be done right and honestly. That’s why their business has been around for so many years thank you the car looks great
My Experience - 5.0/5.0 -
I would like to thank Fetzner Collosion for the fantastic service from drop off, updated texts and detailed list of what was repaired. It was a excellent job done and again thank you
My Experience - 5.0/5.0 -
The job was very thorough and detailed, it was a very well blended and with experience my self TRYING to match silver paint and failing I was very pleased to see what a great job you did blending and pulling the dents. I hope others can see the quality in work you all do
My Experience - 0.0/5.0
My Experience - 5.0/5.0 -
Looks Great I’m sure I’ll be back.
My Experience - 5.0/5.0
My Experience - 5.0/5.0 -
Thanks for such a great ... professional job !!! Well done Team !!
My Experience - 0.0/5.0 -
Have issue with severe rattling in both exhaust mounts, seems like rubber bushings may have not been installed on both sides. Will return to Fetzner tomorrow to address.