Fetzner Collision, Inc.
We provide 60+ years of collision repair to the rochester area. Our experienced staff makes your repair simple from begining to end. Family owned and operated, we bring a welcoming approach to all your repair needs.
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 4:00 pm |
| Tue | 7:00 am - 4:00 pm |
| Wed | 7:00 am - 4:00 pm |
| Thu | 7:00 am - 4:00 pm |
| Fri | 7:00 am - 4:00 pm |
| Sat | Closed |
Reviews (640)
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My Experience - 0.0/5.0 -
I thought the whole door would be fixed. Including being able to open it from the outside. Never seen a door being fixed and only the cosmetic part was fixed. Had I known that I would have taken it somewhere else to be fixed.
My Experience - 5.0/5.0 -
The communication and service was great, I haven't had a good look at the paint because of the rain, but I know any issue would be resolved. Not my first time here and hopefully my last, lol, but if I'm in need of any body work this is the only place I will take my vehicles.I would & have recommended to friends & family, thank you for the great service.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Good work but I was disappointed to find out they made a mistake in my estimate and I owed over 200 more.
My Experience - 5.0/5.0 -
Nice job on repair. I will suggest to others
My Experience - 5.0/5.0 -
They all were wonderful and I felt very at ease knowing that they had my car
My Experience - 5.0/5.0 -
It was a great experience, and by that, I mean everyone was super nice, and respectful. They were also very clear about what they were doing at all times with the texts. Thank you!!!!
My Experience - 5.0/5.0 -
Job well done. Everyone was very cordial and make us feel very important.
My Experience - 5.0/5.0 -
I am very pleased with my service, and the ppl work there was absolutely wonderful, I would definitely highly recommend, I was updated with everything that was going on with my vehicle,I never once had to call, it's very rare nowadays to find great customer service give yourself a round of Applause
My Experience - 5.0/5.0 -
I've had two occasions to use Fetzner Auto and both experiences have been very professional and efficient. Completely satisfied!