Fetzner Collision, Inc.

640reviews
2485 Dewey Ave,  Rochester,  NY  14616

We provide 60+ years of collision repair to the rochester area. Our experienced staff makes your repair simple from begining to end. Family owned and operated, we bring a welcoming approach to all your repair needs.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 4:00 pm
Tue 7:00 am - 4:00 pm
Wed 7:00 am - 4:00 pm
Thu 7:00 am - 4:00 pm
Fri 7:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.
Lucid
Rivian Fleet – Vans
Rivian Passenger – R1T/R1S

Reviews (640)

My Experience

Kudos for the repairs and paint job. I celebrated your company on my Facebook

My Experience

Excellent service and response. thank you

My Experience

Despite the effects of the windstorm and later the snowstorm, our car was still repaired in due time. They did an excellent job! Efforts at timely updates from Fetzner were hampered by our lack of Internet and Telephone service for almost the entire time the car was in. Thank you for a job well done.

Likely to Recommend

Repair Quality

Customer Service

My Experience

The Fetzner team makes it extremely easy and stress free to have a vehicle repaired at their facility. Everyone is very friendly and extremely helpful and accommodating. Very nice facility!! A pleasure to do business with and always recommend them to everyone I know!

My Experience

Very professional and helpful staff, Joseph did an exceptional job working with the insurance company. Car looks great! Will definitely use and recommend Fetzner to anyone who asks.

My Experience

This was my first accident, and not having a repair shop my family or I liked the staff of Fetzners now have changed that for us. The staff was extremely helpful and the repairs look awesome. I am very happy with Fetzners and will return for future work and will freely recommend them to friends and family. Thank you all for the excellent experience and help. The Family

My Experience

I'm glad you are able to fixed my car. I'm really strongly satisfy

My Experience

I was pleased with the work and time it took to completed the job. But it cost me $50. Dollars to use my friends car for two days. Do to my misunderstanding on the rental car.But all is well. Yes I will tell others about the great job you do on repairs. Evelyn

My Experience

Great customer service and looks brand new!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Any and all repairs were thoroughly explained. The staff was polite and professional.

My Experience

My Experience

They were awesome the entire staff very professional... I would most certainly recommend them to family and friends...

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

My Experience

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My Experience

Yes, very satisfied, thank you very much .The car looks great !!!!

My Experience

GREAT people with GREAT service.

My Experience

Great job and work completed wuickly