Fetzner Collision, Inc.
We provide 60+ years of collision repair to the rochester area. Our experienced staff makes your repair simple from begining to end. Family owned and operated, we bring a welcoming approach to all your repair needs.
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 4:00 pm |
| Tue | 7:00 am - 4:00 pm |
| Wed | 7:00 am - 4:00 pm |
| Thu | 7:00 am - 4:00 pm |
| Fri | 7:00 am - 4:00 pm |
| Sat | Closed |
Reviews (640)
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- Newest
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Fetzner Collision is well known in Rochester, has a good reputation and I was happy that my insurance picked Fetzer Collision to repair my car. It looks like new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I like how they kept in touch with me the whole time my car was in the shop.
My Experience - 0.0/5.0 -
There was a small dent in the new fender that was highly noticeable at time of pickup. I was told that it could be fixed to my liking at no cost to us. I needed the vehical back on the fleet so I opted to take it after I was told I could bring it back anytime to be fixed. We agreed to that. Thanks Mike
My Experience - 5.0/5.0 -
Was a very smooth experience they got my car in and fixed it as soon as possible. Everyone was very nice and my car looks great
My Experience - 5.0/5.0 -
Like to say thank you.The car looks good, I can't tell where the damage was. Also when I got the car back it was cleaner than when I dropped it off. I'm very pleased with the work. I would highly recommend you to anyone I know that needs auto work done.
My Experience - 5.0/5.0 -
You guys did a wonderful job and really put my mind at ease.It was great customer service and made me feel very welcome.Thank you so much for all of your hard work and making the car look as good as it was before the accident happened!
My Experience - 5.0/5.0 -
Everybody was pleasant and professional????????????????
My Experience - 5.0/5.0 -
The team did an amazing job of letting me know of all the work that was going to be done to my vehicle while in their capable hands. They kept me up date of the progress and the work was done in the amount of time projected. I really appreciate the professionalism shown to me! Keep up the great work!!
My Experience - 5.0/5.0 -
All of your staff were completely professional in every way and took the time to answer questions and not brush me off in person or on the phone. Your company stands for professionalism and perfection and you go above and beyond everyday to make sure your customers are happy. That is why I would not go anywhere else for my vehicle repairs. Julie Jenkins
My Experience - 5.0/5.0 -
Fetzner got me in and out in such a short time with great customer service thank u Fetzner collison