Fetzner Collision, Inc.

640reviews
2485 Dewey Ave,  Rochester,  NY  14616

We provide 60+ years of collision repair to the rochester area. Our experienced staff makes your repair simple from begining to end. Family owned and operated, we bring a welcoming approach to all your repair needs.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 4:00 pm
Tue 7:00 am - 4:00 pm
Wed 7:00 am - 4:00 pm
Thu 7:00 am - 4:00 pm
Fri 7:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.
Lucid
Rivian Fleet – Vans
Rivian Passenger – R1T/R1S

Reviews (640)

My Experience

My Experience

My Experience

Fetzner staff very pleasant and helpful in all needed areas of my repair!

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My Experience

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My Experience

I do have to bring it back because my head light has moisture in it .. But I have gone here before ! Always coming back

My Experience

Vary friendly good experience

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My Experience

Excellent service

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My Experience

Always feel that I can trust my car with you guys.

My Experience

Very happy.

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Excellent

My Experience

I was very pleased with your service. Every one that I spoke with was friendly and helpful. My car looks new again. Thank you very much.

My Experience

The work done was of high quality, communication with Jim was excellent. The car drives well after the repairs were done and will be sure to be a repeat customer if the need arises again. Thanks again. Ken Gage

My Experience

Thank you for everything u made me feel comfortable and welcome. I felt like everything was gonna be okay. I had no worries. Thank u again

My Experience

Love the job you do always

My Experience

I was disappointed that the car is not cleaned on the inside. Both Mac and Nulook collision returned my car in the past fully cleaned and even carpets done. I instead found everything from my glove compartment dumped on my front seat. I also asked for an estimate on the passenger side of my vehicle to be fixed and no one returned my call. No one called me on when my car would be done i had to call to get an update. In the future if I ever need work done I would choose a place that has better customer service and gives a little extra to satisy its customers.