Fiero Collision Inc

4.9 (685reviews)
100%
807 Remsen Ave.,  Brooklyn,  NY  11236
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Shop AssistantSparkles

In operation 53 years, 26 years at this location.

Fiero Collision is a family owned & operated facility that has been serving the community since 1973. Our collision repair facility has attained I-CAR Gold Class recognition. and is committed to providing high quality repairs. As one of the leading repair facilities in Brooklyn, NY our technicians have advanced training and certification from manufacturers such as Rivian, Tesla, Honda, Nissan, Nissan GTR, Infiniti, FCA Chrysler, Hyundai, Volvo, Kia, & Ford.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Ford
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Nissan GTR
Ram
Rivian Passenger – R1T/R1S
Tesla
Volvo

Reviews (685)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new upon return. The team received high marks for professionalism, attentiveness, and making customers feel comfortable throughout the process. Communication was a standout strength, with customers appreciating regular text and call updates that kept them informed every step of the way. Timeliness was another highlight, as many customers noted their vehicles were completed ahead of schedule. A few customers mentioned minor areas for improvement, such as interior cleanliness and parts availability, but these were isolated comments shared directly by customers rather than systemic concerns. Overall, the shop earned strong recommendations from customers who expressed confidence in returning for future repairs.
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"Great quality work and excellent professionalism! They were efficient, communicative, and handled my ..." Read more
"... bumper and side repaired. When I picked up my vehicle it was like brand new, you couldn't tell it was in an accident. They did an excellent job." Read more
"... and kept me informed throughout the entire process. The quality of the repairs exceeded my expectations, and my vehicle was returned looking like new." Read more
"Had a great experience with the shop staff and the repair work was amazing. Our Honda crv looked and felt brand new again!!! Amazing"
"Professional and courtesy at its best High quality"
"... my car like is was new, freshly washed and clean. They did the job way before I expected and kept the communication at 100. I appreciate their ..." Read more
"... trustworthy. I am very satisfied with the work on my car. I wasnt expecting the job to be completed so quickly, thank you Fiero collision for getting me back my ..." Read more
"It was earlier than the original date and I was happy with that because the rental vehicle I had was too ..." Read more
"Much earlier then expected right b4 the Christmas holidays i was back on the road"
"The wait time was shorter than originally anticipated and the car looks better than before the accident. ..." Read more
"The staff at Fiero Collision was great! They communicated regularly throughout the process. The text message updates were extremely helpful. ..." Read more
"... efficient, and the customer service was excellent. I especially appreciated the text message updates — they kept me informed every step of the way. I ..." Read more
"... customer service and professionalism are unmatched. I loved the text updates that kept me informed every step of the way and it made the whole process smooth and ..." Read more
"... clean. They did the job way before I expected and kept the communication at 100. I appreciate their work and professionalism." Read more
"Information was on a daily basis"

My Experience

Thank you so much you went above and beyond, the car looks absolutely beautiful and you were kind and professional as well.

Likely to Recommend

I would recommend Fiero Collision to anyone with car troubles.

Repair Quality

My car was beautiful, they went above and beyond. They were kind and efficient and professional. I would bring my car back here a thousand percent if I ever need it fixed again, which hopefully I won't.

Customer Service

Extremely satisfied, my car has never looked better. It's like she's starting a brand-new life!!

My Experience

Very professional and love the repair they did

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Repair Quality

Customer Service

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I will highly recommend them for any auto body collisions

Repair Quality

The job was done satisfactory and on a timely basis

Customer Service

Customer service was prompt and very attentive

My Experience

Fiero Collision was GREAT! I have all positive things to say from how professional and fast they were with the work to the frequent communication about the process from beginning to end. They did an amazing job. I HIGHLY recommend Fiero Collision. Thank you everyone!

Likely to Recommend

The staff at Fiero Collision was great! They communicated regularly throughout the process. The text message updates were extremely helpful. And the work they did was superb! I HIGHLY recommend Fiero Collision! Thank you!

Repair Quality

The staff at Fiero Collision was great! They communicated regularly throughout the process. The text message updates were extremely helpful. And the work they did was superb! I HIGHLY recommend Fiero Collision! Thank you!

Customer Service

The staff at Fiero Collision was great! They communicated regularly throughout the process. The text message updates were extremely helpful. And the work they did was superb! I HIGHLY recommend Fiero Collision! Thank you!

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Repair Quality

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Repair Quality

Repairs done to Tesla specifications

Customer Service

We’re in contact with the progress of the repairs

My Experience

The repairs exceeded all of my expectations! Getting my Toyota Highlander back felt like a flashback to the day I first bought it. The team did a phenomenal job, and their customer service and professionalism are unmatched. I loved the text updates that kept me informed every step of the way and it made the whole process smooth and completely worry free. I highly recommend them to anyone.

Likely to Recommend

I give 9 because I leave room for improvement everyone need to grow throughout their process. That is is how you get better daily

Repair Quality

Great quality work and excellent professionalism! They were efficient, communicative, and handled my auto body repairs perfectly after my accident. The car looks brand new again. Highly recommend them for anyone looking for reliable collision and auto repair.

Customer Service

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Returned Clean

My Experience

I like how they treat me and nice see they know what they’re doing their professional good work thank you

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Repair Quality

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Returned Clean

My Experience

Great service, great work, great experience!

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Customer Service

My Experience

Very professional. Went the extra mile.

My Experience

I was extremely satisfied with my recent repair experience at Fiero Collision. The team was professional, communicative, and kept me informed throughout the entire process. The quality of the repairs exceeded my expectations, and my vehicle was returned looking like new.

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My Experience

Very understanding, professional , communication excellent.

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Repair Quality

Nice and clean job

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Returned Clean

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Repair Quality

Fiero Collision made a bad experience an enjoyable one. They were professional, quick and I loved the text updates feature! Thank you !

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Repair Quality

Great work

Customer Service