First Collision
First Collision has been officially certified by the following manufacturers for maintaining the proper equipment and training necessary to repair these vehicles back to factory specifications. Ford, Ford Aluminum F150, Hyundai, Nissan, Chevrolet, Buick, GMC, Cadillac, Chrysler, Dodge, Jeep, and Fiat. First Collision is part of the exclusive group of Certified Collision Care Providers that include only the best-in-class collision repair facilities. We have passed the rigorous certification process essential to ensure a proper and safe repair on these vehicles. Less than 5% of collision shops across the nation are able to meet these requirements. Our technicians undergo constant training to ensure we are up to date on all new automotive technology and repair procedures. First Collision, anywhere else is second best.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
They did a beautiful job!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything went well, just overall first class service. Richard Lawrence did a great job by communicating with me the time the truck was getting repaired. Thanks!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would definitely recommend first collision to anyone needing top rate service with high-quality craftsmanship. And something that you don't see too often they honor their work.
Repair Quality - 5.0/5.0 -
Overall, I’m very pleased with the repair. My truck had significant damage, and First Collision did a quality job bringing it back. The paint looks very good, the truck drives straighter than it did before, and everything functions properly. There were a couple of minor issues when I picked it up. The plastic trim around the seat controls had been broken. The manager took care of it immediately by repairing it with epoxy and told me if it doesn’t hold, they’ll replace the entire trim piece. So far, the repair has held up well. I also notice a very slight rattle from the rear every once in a while, and the tailgate alignment is just a tiny bit off—about a sixteenth of an inch—but it opens, closes, and latches properly, so it’s really not noticeable unless you’re looking for it. The metallic in the new paint appears just a little more noticeable than the original paint, but that may simply be because the paint is new and fresh. Overall, I appreciate the quality of the work and the willingness of the staff to address the concerns I had. I would definitely recommend First Collision to others.
Customer Service - 5.0/5.0 -
Their willingness to make you happy is second none.
Returned Clean
My Experience - 5.0/5.0 -
Best customer service I’ve ever experienced. Excellent communication at every step of the process. I am very satisfied with the quality of the repair work performed on my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I will recommend First Collision in Baytown, TX to anybody and everybody. I will continue using First Collision, myself.
Repair Quality - 5.0/5.0 -
They are by far the kindest, most helpful and professional body shop ever.
Customer Service - 5.0/5.0 -
It was perfect!
Returned Clean
My Experience - 5.0/5.0 -
They do a fantastic job always
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
First Collision is the only place to go for auto body repair!!!
Repair Quality - 5.0/5.0 -
First Collision is always my go-to for auto body repair! Not only do they do a fantastic job with the repairs but they always detail my car exterior and interior! They go above and beyond!
Customer Service - 5.0/5.0 -
Customer service is superb...they go above and beyond which is hard to find nowadays
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was done as planned & was finished a few days early which was wonderful. The car was VERY clean when finished.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Why not
Repair Quality - 5.0/5.0 -
Appears accident never happened. Thanks
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You guys did a wonderful job. You can't even tell that the car was in any kind of accident. Be sure that I will DEFINITELY be recommending you guys to anyone who needs any kind of body work.
Customer Service - 5.0/5.0 -
Communication was good, and all of the staff was friendly and informed.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good wrk
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Amazing communication, kept up with all updates as they came! Richard and his team are amazing and make your vehicle look brand new when you get it back!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Vehicle looks brand new!
Customer Service - 5.0/5.0 -
Respectful, communication.
My Experience - 5.0/5.0 -
Job well done couldn’t ask for better group of people to deal with in the process of getting the truck fixed
My Experience - 5.0/5.0 -
First collision has done great work on mine and my family's vehicles. Definitely recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The repairs done were great but the undercarriage wasn't repaired.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The rear tire, located at the impact's epicenter, exhibited a tread gash and sidewall scarring. This damage was overlooked during the initial inspection and subsequent month of repairs. I identified the issue prior to taking possession of the vehicle; however, a replacement could not be secured before the rental period concluded. Consequently, Richard committed to issuing a reimbursement check to cover the cost of a new tire. My current concern pertains to the adequacy of this reimbursement, given the considerable expense associated with Grappler tires.