First Collision
First Collision has been officially certified by the following manufacturers for maintaining the proper equipment and training necessary to repair these vehicles back to factory specifications. Ford, Ford Aluminum F150, Hyundai, Nissan, Chevrolet, Buick, GMC, Cadillac, Chrysler, Dodge, Jeep, and Fiat. First Collision is part of the exclusive group of Certified Collision Care Providers that include only the best-in-class collision repair facilities. We have passed the rigorous certification process essential to ensure a proper and safe repair on these vehicles. Less than 5% of collision shops across the nation are able to meet these requirements. Our technicians undergo constant training to ensure we are up to date on all new automotive technology and repair procedures. First Collision, anywhere else is second best.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
Always, Superior Work thank you once again
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Looks better than it did before the accident. Really appreciate it.
My Experience - 5.0/5.0 -
Team was great, they did a great job on my car and kept me updated throughout the process so I knew when it would be ready. Thank you again for all your help.
My Experience - 5.0/5.0 -
Everyone was very nice, they keeped me informed every step of the way.. answered every concern. Would recommend First Collision to everyone.
Likely to Recommend - 5.0/5.0 -
I would recommend it to everyone who need the service done, best shop i have been to. Thank you.
Repair Quality - 5.0/5.0 -
My car was excellent, kept me notified, delivered on time, customer service was awesome. My car stayed beautiful. Thank you for your several and keeping me happy.
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
My Experience - 5.0/5.0 -
Car was completed 4 days early. Looks like new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good service. Car was fished 4 days early.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very happy job well done
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
(Mrs. George ) I am very satisfied with the work that was done on my car. I was informed everyday how the work was being completed. I was called my car was ready 1 day earlier of the promised date which made me very happy. You guys are the BEST of the BEST!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
First Collision was recommended to us by Baytown Hyundai . They did excellent work and kept us posted daily on progress of repairs. Thank you First Collision.
Customer Service - 5.0/5.0 -
First Collision was recommended to us by Baytown Hyundai . They did excellent work and kept us posted daily on progress of repairs. Thank you First Collision.
Returned Clean
My Experience - 5.0/5.0 -
I was recommended to you by a former parishioner of mine, Dustin Robinson who sold his body repair shop in Liberty TX. Automobile repair especially when it involves insurance is always stressful but you have made this experience a good one! Thx for your professionalism from the adjustment to the front desk! Hopefully not real soon but I’ll be back
Likely to Recommend - 5.0/5.0 -
Of course My family will be clients as well
Repair Quality - 5.0/5.0 -
Great job and craftsmanship
Customer Service - 5.0/5.0 -
Everyone was cordial and made business easy
Returned Clean
My Experience - 5.0/5.0 -
Amazing job! Time management and communication was spectacular. Thank you, for all your hard-work, dedication, and determination.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Definitely
Repair Quality - 5.0/5.0 -
Very nice people to deal with and they do excellent work.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very satisfied with the outcome of my vehicle repair
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did a beautiful job!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything went well, just overall first class service. Richard Lawrence did a great job by communicating with me the time the truck was getting repaired. Thanks!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would definitely recommend first collision to anyone needing top rate service with high-quality craftsmanship. And something that you don't see too often they honor their work.
Repair Quality - 5.0/5.0 -
Overall, I’m very pleased with the repair. My truck had significant damage, and First Collision did a quality job bringing it back. The paint looks very good, the truck drives straighter than it did before, and everything functions properly. There were a couple of minor issues when I picked it up. The plastic trim around the seat controls had been broken. The manager took care of it immediately by repairing it with epoxy and told me if it doesn’t hold, they’ll replace the entire trim piece. So far, the repair has held up well. I also notice a very slight rattle from the rear every once in a while, and the tailgate alignment is just a tiny bit off—about a sixteenth of an inch—but it opens, closes, and latches properly, so it’s really not noticeable unless you’re looking for it. The metallic in the new paint appears just a little more noticeable than the original paint, but that may simply be because the paint is new and fresh. Overall, I appreciate the quality of the work and the willingness of the staff to address the concerns I had. I would definitely recommend First Collision to others.
Customer Service - 5.0/5.0 -
Their willingness to make you happy is second none.
Returned Clean
My Experience - 5.0/5.0 -
Best customer service I’ve ever experienced. Excellent communication at every step of the process. I am very satisfied with the quality of the repair work performed on my vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I will recommend First Collision in Baytown, TX to anybody and everybody. I will continue using First Collision, myself.
Repair Quality - 5.0/5.0 -
They are by far the kindest, most helpful and professional body shop ever.
Customer Service - 5.0/5.0 -
It was perfect!
Returned Clean
My Experience - 5.0/5.0 -
They do a fantastic job always