First Collision

4.8 (1,163reviews)
97%
6014 Redell Road,  Baytown,  TX  77521
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Shop AssistantSparkles

First Collision has been officially certified by the following manufacturers for maintaining the proper equipment and training necessary to repair these vehicles back to factory specifications. Ford, Ford Aluminum F150, Hyundai, Nissan, Chevrolet, Buick, GMC, Cadillac, Chrysler, Dodge, Jeep, and Fiat. First Collision is part of the exclusive group of Certified Collision Care Providers that include only the best-in-class collision repair facilities. We have passed the rigorous certification process essential to ensure a proper and safe repair on these vehicles. Less than 5% of collision shops across the nation are able to meet these requirements. Our technicians undergo constant training to ensure we are up to date on all new automotive technology and repair procedures. First Collision, anywhere else is second best.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
Hyundai
I-Car
Kia
Nissan

Reviews (1,163)

Likely to Recommend

First Collision is the only place to go for auto body repair!!!

Repair Quality

First Collision is always my go-to for auto body repair! Not only do they do a fantastic job with the repairs but they always detail my car exterior and interior! They go above and beyond!

Customer Service

Customer service is superb...they go above and beyond which is hard to find nowadays

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Everything was done as planned & was finished a few days early which was wonderful. The car was VERY clean when finished.

Customer Service

Likely to Recommend

Why not

Repair Quality

Appears accident never happened. Thanks

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

You guys did a wonderful job. You can't even tell that the car was in any kind of accident. Be sure that I will DEFINITELY be recommending you guys to anyone who needs any kind of body work.

Customer Service

Communication was good, and all of the staff was friendly and informed.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very good wrk

Customer Service

My Experience

Amazing communication, kept up with all updates as they came! Richard and his team are amazing and make your vehicle look brand new when you get it back!

Likely to Recommend

Repair Quality

Vehicle looks brand new!

Customer Service

Respectful, communication.

My Experience

Job well done couldn’t ask for better group of people to deal with in the process of getting the truck fixed

My Experience

First collision has done great work on mine and my family's vehicles. Definitely recommend.

Likely to Recommend

Repair Quality

The repairs done were great but the undercarriage wasn't repaired.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

The rear tire, located at the impact's epicenter, exhibited a tread gash and sidewall scarring. This damage was overlooked during the initial inspection and subsequent month of repairs. I identified the issue prior to taking possession of the vehicle; however, a replacement could not be secured before the rental period concluded. Consequently, Richard committed to issuing a reimbursement check to cover the cost of a new tire. My current concern pertains to the adequacy of this reimbursement, given the considerable expense associated with Grappler tires.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

they done great job, i really aprciat them

My Experience

Good job above and beyond expectations

Likely to Recommend

Repair Quality

Customer Service

My Experience

My car looked good as new! Super friendly associates and will look to this place if I ever need any more repair needs!

Likely to Recommend

Repair Quality

It looks brand new! They treated my Corolla with so much care and will recommend First Collision to anyone needing repairs!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

No additional comments

Customer Service

No additional comments

My Experience

First Collision made everything so easy. I was updated through the whole process and when I picked my vehicle up it looked amazing! It was also cleaned inside and out! Thanks again for making it so easy!

Likely to Recommend

Repair Quality

Customer Service