First Collision

4.8 (1,152reviews)
97%
6014 Redell Road,  Baytown,  TX  77521
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Shop AssistantSparkles

First Collision has been officially certified by the following manufacturers for maintaining the proper equipment and training necessary to repair these vehicles back to factory specifications. Ford, Ford Aluminum F150, Hyundai, Nissan, Chevrolet, Buick, GMC, Cadillac, Chrysler, Dodge, Jeep, and Fiat. First Collision is part of the exclusive group of Certified Collision Care Providers that include only the best-in-class collision repair facilities. We have passed the rigorous certification process essential to ensure a proper and safe repair on these vehicles. Less than 5% of collision shops across the nation are able to meet these requirements. Our technicians undergo constant training to ensure we are up to date on all new automotive technology and repair procedures. First Collision, anywhere else is second best.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
Hyundai
I-Car
Kia
Nissan

Reviews (1,152)

My Experience

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My Experience

I am more than completely satisfied with the repairs on my car! Everything looks great and new again!! I appreciate the fact that I never had to call to get updates! I was kept informed every step of the way!! Thank you for everything you did to make the process easy for me!!!

Likely to Recommend

I would definitely recommend First Collision to family, friends or colleague!

Repair Quality

If there was a 10+++, I would definitely have chosen that response! I am over the moon ecstatic about the repairs done to my vehicle!!!

Customer Service

Richard kept me informed every step of the way as far as the status of repairs to my car!!

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Repair Quality

They did an awesome job on my truck it basically looks new. Even better than before i took it to them. They took attention to detail and also made sure to check there was nothing wrong with my truck that wasn’t visible. Very grateful for the wonderful job done.

Customer Service

Wonderful customer service

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My Experience

First Collision employés that I was involved with Maria ( I hope I spelled that correctly) and Mitchell were very friendly and did an excellent job of keeping me informed on how the repairs were going.and when I would get my Truck back.They took care of getting my Truck from Cloverleaf to their shop the same day it was put in storage.I didn't have to do anything after my call to First Collision. Great job on the repair work looks new I would rate them as a 11 out of 10. Avery satified customer. THANKS .

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Repair Quality

Good job, thanks

Customer Service

Thanks

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My Experience

Thanks to the team for taking initiative to diagnose mechanical issues. Thanks to Mitchell and crew for delivering my car to my home. Above and beyond.

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I've already handed out business cards

Repair Quality

Everything was great thank you for service

Customer Service

Great job and in a timely manner

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My Experience

Very happy with the job done, it looks very professional. Great quality! Thanks.

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My Experience

The vehicle came back with missing screws and trash under the hood.

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My Experience

First Collision is the only repair shop I use. They always have done a great job.

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My Experience

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Repair Quality

As always very professional and great workmanship

Customer Service

Awesome customer service

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