First Collision

4.8 (1,153reviews)
97%
6014 Redell Road,  Baytown,  TX  77521
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Shop AssistantSparkles

First Collision has been officially certified by the following manufacturers for maintaining the proper equipment and training necessary to repair these vehicles back to factory specifications. Ford, Ford Aluminum F150, Hyundai, Nissan, Chevrolet, Buick, GMC, Cadillac, Chrysler, Dodge, Jeep, and Fiat. First Collision is part of the exclusive group of Certified Collision Care Providers that include only the best-in-class collision repair facilities. We have passed the rigorous certification process essential to ensure a proper and safe repair on these vehicles. Less than 5% of collision shops across the nation are able to meet these requirements. Our technicians undergo constant training to ensure we are up to date on all new automotive technology and repair procedures. First Collision, anywhere else is second best.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
Hyundai
I-Car
Kia
Nissan

Reviews (1,153)

My Experience

Likely to Recommend

Repair Quality

As always very professional and great workmanship

Customer Service

Awesome customer service

Returned Clean

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Repair Quality

Customer Service

My Experience

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Repair Quality

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Repair Quality

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Repair Quality

Always First Class work

Customer Service

Returned Clean

My Experience

Likely to Recommend

Service was done very good. But there was no communication and it took too long

Repair Quality

Customer Service

They never got in touch. I had to call to get communication. I also was said when I brought the car in that they had everything to start working and yet I brought my car on a Monday and I only got it back on the following Monday that’s is 8 days. It force me to get a rental and spend when it could had been avoid if I had it for less time.

My Experience

Well done in good time.

My Experience

Mitchell explained the estimate well and the work was completed in the timeframe he noted.

Likely to Recommend

Repair Quality

Mitchell did the estimate and it was very accurate; no changes had to be made to it later. His estimate on timing was right on the mark. Did not expect the vehicle to be totally cleaned at pickup but it was detailed perfect. Very impressed with First Collision.

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

1st Collision provided a very professional experience. And did an absolutely fantastic job on Rita's car. I need to clarify that to you all. I have a 2020 Hyuandai as well. Hopefully she nor I will ever have to use a paint and body shop again but if we do it will definitely be y'all. Thanks for reinstalling the Small Business American Way in me again. I had almost forgotten what that means.

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Repair Quality

Everything was handled very well.

Customer Service

Returned Clean

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Repair Quality

Awesome work and great communication with everything! I would definitely recommend!

Customer Service

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Repair Quality

They did an excellent job in my car repairs after another driver hit my car. I was so pleasantly surprised at how great my car looked and drove when I got it back! They even vacuumed it out for me and washed it before returning it to me. I highly recommend First Collision to all!!!

Customer Service

Excellence to detail!

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Great job everytime

Customer Service

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My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean