First Collision

4.8 (1,150reviews)
97%
6014 Redell Road,  Baytown,  TX  77521
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Shop AssistantSparkles

First Collision has been officially certified by the following manufacturers for maintaining the proper equipment and training necessary to repair these vehicles back to factory specifications. Ford, Ford Aluminum F150, Hyundai, Nissan, Chevrolet, Buick, GMC, Cadillac, Chrysler, Dodge, Jeep, and Fiat. First Collision is part of the exclusive group of Certified Collision Care Providers that include only the best-in-class collision repair facilities. We have passed the rigorous certification process essential to ensure a proper and safe repair on these vehicles. Less than 5% of collision shops across the nation are able to meet these requirements. Our technicians undergo constant training to ensure we are up to date on all new automotive technology and repair procedures. First Collision, anywhere else is second best.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
Hyundai
I-Car
Kia
Nissan

Reviews (1,150)

My Experience

The job was outstanding. Not only did the truck look great, it was returned clean inside and outside. Your team is very professional. Tell body man and painter I’m very satisfied.

My Experience

I’m very pleased with the job quality and the completion of the work within the given time frame. Would definitely recommend it to anyone looking for a body shop and also wants to support small businesses.

Likely to Recommend

Repair Quality

Come back good as new

Customer Service

Always kept me updated and when i called let me know what was going on

Returned Clean

My Experience

First Collision did an excellent job on the repair of my vehicle. They also cleaned the vehicle inside and out. Looks like new! Thanks

Likely to Recommend

Repair Quality

They did a great job! Also cleaned inside and out!

Customer Service

Returned Clean

Likely to Recommend

I was referred to the shop by a friend and I would refer First Collision to anybody

Repair Quality

We are very pleased with the repair that was completed on our truck. It is great to have it looking new again. My husband was very pleased and was sending pictures to friends and family when I arrived home with it.

Customer Service

The customer service that we received exceeded my expectations. Everyone was friendly, patient and very informative. We were kept notified throughout the whole process how things were going.

Returned Clean

My Experience

I will always go back to first collision because your place of business does good work.

My Experience

The car looked as new as when I bought it. Very satisfied with the outcome. Everyone was nice that we spoke to.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I love first collision!!! They always do the best job and make sure we’re taken care of !!!!!

My Experience

Done in a timely manner. Kind people. Lady at the desk assisted me the most if I had a question she didn’t know she asked even if it meant calling someone. My car looks new again. Will be coming back if I need anything. A-plus customer service

My Experience

The car repairs are beautiful. It looks really great. The repairs were done within the time I was quoted. The car was completely cleaned before I picked it up. I would highly recommend this repair shop to anyone who needs repairs done. Thank you so much.

Likely to Recommend

Not only recommend the shop but only use this shop in the future

Repair Quality

I couldn't ask for better service anywhere. I am completely satisfied with my repairs, the time it took to do the repairs and the overall experience.

Customer Service

Customer service is exceptional

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great place. Great service.

Customer Service

Returned Clean

My Experience

Repair were done in a timely manner-car had been washed and cleaned inside. I would recommend you to anyone

My Experience

Very happy with everyone and the work done!

Likely to Recommend

With out a doubt.

Repair Quality

Everything went very smooth! Kept me in the loop about all info. Very nice and very professional! My truck looks awesome!

Customer Service

They are the nicest group of people! I felt very comfortable and welcome.

Returned Clean

My Experience

I truly cannot sing y’all’s praises enough, my challenger is absolutely beautiful and your entire team made this process so stress free!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Totally top notch shop. Their word is as good as gold.

Customer Service

Likely to Recommend

Repair Quality

Scheduled it the same day and was repaired within the hour. Top notch.

Customer Service

Great service

Likely to Recommend

Repair Quality

Could not be happier with the work. You can’t even tell my car was ever damaged. Paint matches perfectly.

Customer Service

Returned Clean