First Collision

4.8 (1,163reviews)
97%
6014 Redell Road,  Baytown,  TX  77521
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Shop AssistantSparkles

First Collision has been officially certified by the following manufacturers for maintaining the proper equipment and training necessary to repair these vehicles back to factory specifications. Ford, Ford Aluminum F150, Hyundai, Nissan, Chevrolet, Buick, GMC, Cadillac, Chrysler, Dodge, Jeep, and Fiat. First Collision is part of the exclusive group of Certified Collision Care Providers that include only the best-in-class collision repair facilities. We have passed the rigorous certification process essential to ensure a proper and safe repair on these vehicles. Less than 5% of collision shops across the nation are able to meet these requirements. Our technicians undergo constant training to ensure we are up to date on all new automotive technology and repair procedures. First Collision, anywhere else is second best.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
Hyundai
I-Car
Kia
Nissan

Reviews (1,163)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I love first collision!!! They always do the best job and make sure we’re taken care of !!!!!

My Experience

Done in a timely manner. Kind people. Lady at the desk assisted me the most if I had a question she didn’t know she asked even if it meant calling someone. My car looks new again. Will be coming back if I need anything. A-plus customer service

My Experience

The car repairs are beautiful. It looks really great. The repairs were done within the time I was quoted. The car was completely cleaned before I picked it up. I would highly recommend this repair shop to anyone who needs repairs done. Thank you so much.

Likely to Recommend

Not only recommend the shop but only use this shop in the future

Repair Quality

I couldn't ask for better service anywhere. I am completely satisfied with my repairs, the time it took to do the repairs and the overall experience.

Customer Service

Customer service is exceptional

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Great place. Great service.

Customer Service

Returned Clean

My Experience

Repair were done in a timely manner-car had been washed and cleaned inside. I would recommend you to anyone

My Experience

Very happy with everyone and the work done!

Likely to Recommend

With out a doubt.

Repair Quality

Everything went very smooth! Kept me in the loop about all info. Very nice and very professional! My truck looks awesome!

Customer Service

They are the nicest group of people! I felt very comfortable and welcome.

Returned Clean

My Experience

I truly cannot sing y’all’s praises enough, my challenger is absolutely beautiful and your entire team made this process so stress free!

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Totally top notch shop. Their word is as good as gold.

Customer Service

Likely to Recommend

Repair Quality

Scheduled it the same day and was repaired within the hour. Top notch.

Customer Service

Great service

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Repair Quality

Could not be happier with the work. You can’t even tell my car was ever damaged. Paint matches perfectly.

Customer Service

Returned Clean

My Experience

Great service, nice people

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I was updated through the entire process

Repair Quality

Completely satisfied

Customer Service

I was updated through text the entire time my car was in the shop

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Appreciated Richard providing detailed explanations on the repair process and answering my questions.

Returned Clean

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Repair Quality

Customer Service

Likely to Recommend

Absolutely highly recommend because of such a great place probably the best in Baytown thank you do much one more time because always taken care of my vehicle

Repair Quality

Outstanding job and very excellent communication appreciate everything done to my catering and the vehicle was done 1 day before it was promised..

Customer Service

Great communication very knowledgeable excellent highly recommend first collision