First Collision

4.8 (1,150reviews)
97%
6014 Redell Road,  Baytown,  TX  77521
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Shop AssistantSparkles

First Collision has been officially certified by the following manufacturers for maintaining the proper equipment and training necessary to repair these vehicles back to factory specifications. Ford, Ford Aluminum F150, Hyundai, Nissan, Chevrolet, Buick, GMC, Cadillac, Chrysler, Dodge, Jeep, and Fiat. First Collision is part of the exclusive group of Certified Collision Care Providers that include only the best-in-class collision repair facilities. We have passed the rigorous certification process essential to ensure a proper and safe repair on these vehicles. Less than 5% of collision shops across the nation are able to meet these requirements. Our technicians undergo constant training to ensure we are up to date on all new automotive technology and repair procedures. First Collision, anywhere else is second best.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
Hyundai
I-Car
Kia
Nissan

Reviews (1,150)

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looks great

Customer Service

always helpful with whatever we needed

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Never had a problem with this company

Repair Quality

Job was completed on time

Customer Service

Good communication on everything was going

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Used First Collision back in the 1990’s. Read online reviews, decided to use again.

Repair Quality

My car was purchased in March 2024. I left the protective plastic covering on the panels around the console. When I picked up my car, the coverings were removed. Also where the repairs were done, the space between the bumper & fender on the passenger side where the damage occurred is not flush as is the drivers’ side. Paint looks great. Bottom collar also looks great.

Customer Service

No complaints whatsoever.

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Great work and a great staff.

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Returned Clean

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Repair Quality

First collision always do a great work repairing my vehicle.

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My Experience

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Repair Quality

Very happy with the work done on my car. Looks beautiful!

Customer Service

Very friendly atmosphere

My Experience

We have a few adjustments to make on alignment. Will bring it back in next week

Likely to Recommend

Previous work would have been a 10. This time QC was very poor

Repair Quality

Will be bringing it back as soon as I can

Customer Service

My Experience

first collision did a beautiful job on my car. I am completely satisfied with it. Job well done

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Returned Clean

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Returned Clean

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Im very pleased with my car job well done I’m a so happy to I choose your business to get the job done First Collision the quality is the best # 1

Customer Service

My Experience

Everyone who worked on my vehicle did an exceptional job! Thank you all very much!

My Experience

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Great customer service there work on my truck was exceptional all around great experience

Customer Service

Great they even fought my insurance company when they did not want pay out

Returned Clean

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Im always happy with the kindness of the people. Very satisfied with the work y’all do.

Customer Service

Very nice people

Returned Clean

My Experience

Excellent job!!

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Returned Clean

My Experience

The repair was excellent.Very pleased with the finished work.

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