First Collision

4.8 (1,152reviews)
97%
6014 Redell Road,  Baytown,  TX  77521
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Shop AssistantSparkles

First Collision has been officially certified by the following manufacturers for maintaining the proper equipment and training necessary to repair these vehicles back to factory specifications. Ford, Ford Aluminum F150, Hyundai, Nissan, Chevrolet, Buick, GMC, Cadillac, Chrysler, Dodge, Jeep, and Fiat. First Collision is part of the exclusive group of Certified Collision Care Providers that include only the best-in-class collision repair facilities. We have passed the rigorous certification process essential to ensure a proper and safe repair on these vehicles. Less than 5% of collision shops across the nation are able to meet these requirements. Our technicians undergo constant training to ensure we are up to date on all new automotive technology and repair procedures. First Collision, anywhere else is second best.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
Hyundai
I-Car
Kia
Nissan

Reviews (1,152)

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My Experience

All went well. They did a great job. The employees were all very friendly, helpful and polite. I hope i never need them again but i would certainly go back to them.

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My Experience

First Collision is a amazing body shop. I will refer anyone I know to them. They do quality work and very nice to work with them. Richard is very professional and honest. He kept me updated frequently on the update of my vechicle. I am pleased with my repairs and would highly recommend this body shop! I'm glad my dad referred me to him.

My Experience

Great service

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My Experience

I'm very satisfied with the job. And the staff was great. I also loved the updates via text.

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My Experience

At first glance I was pleased. After I got home and really looked my car over I discovered they changed my driver side window without my permission and the window wasn't even broken!! Now I have a used non GM Window and now there is no factory tint as the Passenger side window!! Now I want my original window re- installed as it should be as well as my rain guard. I am now truly P O'd. I will contact them tomorrow with their Problem!!

Likely to Recommend

Will evaluate when my car is completed.

Repair Quality

I am still waiting on my driver side window and my rain guard shields to be installed. The window was broken by first collision and replaced with an after market generic window with telling me they broke and changed the window. Richard is supposed to call me.

Customer Service

Can't rate at the moment until they get finished.

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My Experience

Front end is still not right. Tried out new tires, and it's still a bumpy ride. The bumper is not straight.

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My Experience

Customer service was great, everyone was nice and I appreciated their responsiveness. I would definitely recommend this company to anyone else.

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Everyone was extremely nice and very helpful. I would recommend their services to anyone.

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My Experience

Other than it taking twice the amount of time that the original adjuster told me it would take to fix my truck, everything else was fine.

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