First Collision

4.8 (1,151reviews)
97%
6014 Redell Road,  Baytown,  TX  77521
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Shop AssistantSparkles

First Collision has been officially certified by the following manufacturers for maintaining the proper equipment and training necessary to repair these vehicles back to factory specifications. Ford, Ford Aluminum F150, Hyundai, Nissan, Chevrolet, Buick, GMC, Cadillac, Chrysler, Dodge, Jeep, and Fiat. First Collision is part of the exclusive group of Certified Collision Care Providers that include only the best-in-class collision repair facilities. We have passed the rigorous certification process essential to ensure a proper and safe repair on these vehicles. Less than 5% of collision shops across the nation are able to meet these requirements. Our technicians undergo constant training to ensure we are up to date on all new automotive technology and repair procedures. First Collision, anywhere else is second best.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
Hyundai
I-Car
Kia
Nissan

Reviews (1,151)

My Experience

Likely to Recommend

Repair Quality

They didn't order a part that needed to be ordered. I'm assuming they either tried to fix it or didn't think it was a big deal, but it was. The clean up job was poorly done, had to have it redone and still not great. Then to too it all off they "forget" to replace my SS emblem. In my opinion, unacceptable!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent job! Got my Honda looking brand new again!! Thanks First Collision!

My Experience

I always like dealing with all of the customer service representatives at First Collision. They are always very friendly, informative & readily available. I would definitely recommend First Collision services to friends & family.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

I was very satisfied with the staff and the work.

Likely to Recommend

Repair Quality

Customer Service

The service was grest and your staff was very courteous and very helpful. Thank you.

Returned Clean

My Experience

I was very pleased. My car looks brand new again. The entire repair was very professional. I would recommend them to all.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

As a repeat customer I can honestly say y'all are spot on; From the front desk to the back shop. I am not one to recommend services but I do recommend First Collision. Thanks again.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Did a.great job and im.happy to have my car back

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Prompt service, kept informed on repair process and the best body work I have seen on an auto!! Great job!!

My Experience

Everyone was professional and polite. They had a power loss for 6 days or so but still were timely with the repair.

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I actually did refer a friend today.

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

First time going to the body shop. And all I can say is Excellent service! I would definitely recommend them to family and friends.

My Experience