First Collision

4.8 (1,151reviews)
97%
6014 Redell Road,  Baytown,  TX  77521
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Shop AssistantSparkles

First Collision has been officially certified by the following manufacturers for maintaining the proper equipment and training necessary to repair these vehicles back to factory specifications. Ford, Ford Aluminum F150, Hyundai, Nissan, Chevrolet, Buick, GMC, Cadillac, Chrysler, Dodge, Jeep, and Fiat. First Collision is part of the exclusive group of Certified Collision Care Providers that include only the best-in-class collision repair facilities. We have passed the rigorous certification process essential to ensure a proper and safe repair on these vehicles. Less than 5% of collision shops across the nation are able to meet these requirements. Our technicians undergo constant training to ensure we are up to date on all new automotive technology and repair procedures. First Collision, anywhere else is second best.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
Hyundai
I-Car
Kia
Nissan

Reviews (1,151)

Likely to Recommend

Repair Quality

Just had my third experience with First Collision which should say something for itself. Professional, excellent workmanship, friendly staff and going the extra mile. Like detailing the inside of my car and straightening my license plate. Highly recommended.

Customer Service

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Repair Quality

Customer Service

My Experience

Richard is great to work with! He is very responsive and understanding of our situation. We appreciate the personal touch and the vehicle looks just like new! Thanks!

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

they are the best in biz thank yall for everything you do !!!

Customer Service

answered all my questions kept me up to date the whole time

Likely to Recommend

Been using First Collision for many years.

Repair Quality

Totally satisfied the second time. Thank you!

Customer Service

My Experience

The paint matches perfect, awesome job getting the damages looking good as new. Thank You

Likely to Recommend

Repair Quality

First collision, did a fantastic job repairing my sons 2018 Hyundai Kona after he’s been rear-ended. The repair in the vehicle looks as good if not better than when the car was brand new. I would highly recommend them to anyone.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Repairs were great

Customer Service

Very professional

Returned Clean

Likely to Recommend

Repair Quality

Honestly , I loved this auto shop. Every time I called to check on my vehicle the auto shop always had a new update and the staff was always kind. My Ford Focus looks great and I am happy to have my car back. Thank you for the hard work at first collision!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The service was great. Fast, friendly and kept me up to date on all the repairs on my car.

Customer Service

The service was great. Fast, friendly and kept me up to date on all the repairs on my car.

Returned Clean

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Repair Quality

Customer Service

Good job.

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Repair Quality

Customer Service

Likely to Recommend

I would definitely recommend, my only suggestion is you need to work on keeping the client updated.

Repair Quality

Customer Service

Customer service was very knowledgeable every time I called they would answer all my questions and give me an update on my vehicle. The only reason I didn’t give you a 10 was because I never received a phone call from one of your representatives with an update on my vehicle I had to call every time.

Returned Clean

Likely to Recommend

I would strongly recommend First Collision to everyone I know.

Repair Quality

All repairs were made to satisfactory.

Customer Service

Excellent

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Repair Quality

Completed fast

Customer Service

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Repair Quality

Customer Service

My Experience

Job very well done extremely pleased with it.

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Repair Quality

Customer Service

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Repair Quality

As always, quality job

Customer Service

Returned Clean