Fitzgerald Collision Center of Frederick
In operation 60 years, 16 years at this location.
Family owned since 1966. Part of FITZGERALD AUTO MALLS. Full service repair facility.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
I had a great experience.
Repair Quality - 5.0/5.0 -
They make sure it’s done right even if you have to go back a couple times.
Customer Service - 5.0/5.0 -
Great communication, customer service, and professionalism.
My Experience - 5.0/5.0 -
Totally satisfied from start to finish. Keep up the good work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Delays were an issue i don't have to knock it down too far
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
High quality work. Very friendly and knowledgeable staffs. Work was completed on time as promised. No issues found after the work. Exceeded my expectations. Highly recommended. Best in Frederick.
Likely to Recommend - 5.0/5.0 -
Very reliable, friendly and high quality work shop. Everything delivered as promised. Highly recommend.
Repair Quality - 5.0/5.0 -
Quality of repair exceeded expectations. Excellent repair work. No issues. Work was performed as promised.
Customer Service - 5.0/5.0 -
Excellent customer service from beginning to the end. All the staff were friendly and answered all the questions to the satisfaction.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I had a few small scratches on the other side of my car (not in the accident) that I hoped they would buff out. But they didn’t.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Engine light is on and remote start not working
My Experience - 5.0/5.0 -
Very good service and attention to the detail.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great video too
Customer Service - 4.5/5.0 -
Only thing I wish they would have called me
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
After a recent car accident, my experience at the Frederick Fitzgerald collision center was refreshingly positive. The staff was professional and empathetic from the start, clearly explaining the necessary repairs and timeline. Throughout the process, I received regular updates on my car's status, which I greatly appreciated. Although the completion date was pushed back slightly, the staff explained the delay was to ensure a perfect repair. When I picked up my car, the work was flawless—it looked as good as new. The team's professionalism and commitment to quality turned a stressful situation into a surprisingly pleasant one.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You were very responsive and accommodating. Staff were very helpful and friendly. And the final cost was less than estimated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Everything looks good
Customer Service - 4.5/5.0 -
Staff was friendly and responsive
My Experience - 5.0/5.0 -
The team was great!
My Experience - 5.0/5.0 -
Great team. Thank you for everything.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work and communication