Fitzgerald Collision Center of Frederick
In operation 60 years, 16 years at this location.
Family owned since 1966. Part of FITZGERALD AUTO MALLS. Full service repair facility.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Excellent job and quicker than anticipated! And clean my car inside and out! Thank you
My Experience - 5.0/5.0 -
Great service for the actual repair work. The wait was a little long on parts but I understand some things are back ordered. Overall, great job!
My Experience - 5.0/5.0 -
I was completely satisfied with the service and the personnel. They were very professional as well as personable. I would highly recommend them to my family and friends. My car looks amazing. Top notch work.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
My tire still has not been fixed.
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome service !!!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service !
Customer Service - 5.0/5.0 -
Great!
Likely to Recommend - 1.0/5.0
Repair Quality - 2.5/5.0 -
My car was returned to me very dirty in the inside. It could have been a nice courtesy to vacuum out all the dust from the work that was done and wiped down the dirt left on the seats.
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
This is our second time using Fitzgerald Collision. Apparently, we help keep them in business! Ben and his team did a fantastic job with our repair. Ben was spot on with his recommendations and estimate, which was a huge deal since we were paying out of pocket. Sometimes you don’t know how much damage is there until you get in there and start the repair. Ben also communicated throughout the process and even had my vehicle back to me a day ahead is schedule. I would highly recommend Fitzgerald Collision!
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
It went well, my only concern would it be it took longer to get alignment with insurance which delays the process
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0
My Experience - 5.0/5.0 -
Efficient, professional, no complaints
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
High quality repair. It couldn't have been better.
Customer Service - 5.0/5.0 -
Attentive people in the office.
My Experience - 5.0/5.0 -
Thanks for repair and cleanliness of car
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent service!! Matt and Ben and Christina were wonderful! Excellent work on the body work of the car! Excellent work on everything else on the car! Thank you very much!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent work and service
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Outstanding attention to detail. Open communication with me during the entire process was great. My car was finished ahead of schedule. Nicely done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The overall quality of my repair is fantastic! My car looks like it did on the showroom floor.
Customer Service - 5.0/5.0 -
The attention to detail was impressive and appreciated.
My Experience - 5.0/5.0 -
Thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caroline was patient and answered all of my questions. Ben as well. I was updated about the progress on my car and the estimate of time was pretty accurate.