Fitzgerald Collision Center of Hagerstown

4.6 (891reviews)
92%
201 S Edgewood Dr,  Hagerstown,  MD  21740
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Shop AssistantSparkles

In operation 60 years, 6 years at this location.

Fitzgerald Collision Center is a full service, direct repair facility for several major insurance companies. We work with all makes and model vehicles and accept work from all insurance companies. Our technicians have been auto manufacturer trained and ICAR certified. PPG paint products are used at our facility. We offer free estimates. We created the FitzWay philosophy by listening to our customer’s comments over the years, both good and bad. We have taken those messages and requests and incorporated them into every aspect of our business and call it the “FitzWay”, our unique way of doing business…from our handling of customer phone calls to showroom visits to servicing vehicles to handling a customer’s questions and requests. We have also developed programs to help protect our environment including recycling and innovative energy-saving practices. Green Power Partner in the Environmental Protection Agency’s Leadership Club Child Safety Seat Inspection Program with support of the N

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
GM
I-Car

Reviews (891)

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Great service. My vehicle repairs was completed in the time they stated. Staff was really friendly

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Great customer service

Returned Clean

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Will never use or recommend this shop again

Repair Quality

After having the vehicle back I've noticed the bumper is pulling away from the headlight

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I tell everyone I can to not take anything there and not to buy from he dealership.

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There were so many mistakes made it’s unreal. They are so bad I wouldn’t let them work on anything ever again.

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There aren’t enough negative adjectives to relay how poor they are.

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Wouldn’t want to put them through it

Repair Quality

The work was NOT put back to the original shape of the other side or factory shape. It took you twice as long or more to get the car done than you originally quoted . Would never go there again

Customer Service

Don’t just tell me anything just to get my business

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My Experience