Five Star Collision Center - Macon
In operation 39 years.
Being involved in an accident is typically an unpleasant experience, but with our help, getting your car repaired and back on the road doesn’t have to be. Our estimators and office staff are skilled and caring. They are here to help guide you through the process. Five Star Collision Centers work with all insurance companies and have direct relationships with most of the major carriers. We work on your behalf to ensure proper and timely repair. We can assist with rental car arrangements as well. Our staff will fully explain the entire process, schedule your repairs and follow up during the repairs to ensure a seamless experience.
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Heather did amazing with keeping me up to date throughout the process
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
The roof still has dents from damage. I was told the adjuster denied the dents. I’ve already paid to pick up my car, nevertheless my car is still at the shop.
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 2.0/5.0 -
Headlights came back with moisture in them. Running and reverse lights don’t work on one side of the truck now. Insurance was charged $5,000 for an incomplete job and they threw way more parts at the job than what was needed. This is why Americans pay so much for insurance.
Customer Service - 4.0/5.0 -
Good communication and nice folks.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service experience. Friendly staff and great turn around on work performed.
Customer Service - 5.0/5.0 -
Friendly service experience
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 2.0/5.0 -
I would let consumers know you all don’t address all of the consumers concerns.
Repair Quality - 1.5/5.0 -
My windshield wiper fluid does not spray out on the driver side sinceI left my car in your possession. As of when the air bag sensor was deactivated they had to go past the windshield wiper line and deactivated it without reconnection. The tire sensor is still on. All of the problem was not fixed
Customer Service - 1.5/5.0 -
I was not properly served of my car is not completely fixed with all sensors off and windshield wipers operational.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Great service
Repair Quality - 5.0/5.0 -
Got my car back much earlier than expected! Great service! Thanks!
Customer Service - 5.0/5.0 -
Great customer service!