Preferred Collision Specialist & Sales, LLC.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent job

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

I would great job all three time I've had services

Repair Quality - 5.0/5.0 -

Always does a good job

Customer Service - 5.0/5.0 -

Both Sabrina and Sierra was great in keeping me up to date about my vehicle. Great job

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.0/5.0 -

I have to ride around a bit first.

Repair Quality - 4.0/5.0 -

I need some time to ride around in it before I can say.

Customer Service - 5.0/5.0 -

Great!

Returned Clean

Likely to Recommend - 5.0/5.0 -

Recommendation to others in need of services at your establishment will come highly recommended.

Repair Quality - 4.0/5.0 -

Service was good. No complaints

Customer Service - 4.0/5.0 -

Your company representatives were very polite and professional. Service was preformed with in established perimeters.

Returned Clean

Likely to Recommend - 0.5/5.0 -

I have had nothing but trouble since my accident and having to send my car back to someone else locally will only make the experience worse and cause me to go longer without a vehicle.

Repair Quality - 0.5/5.0 -

I have to put my vehicle back into another collision center here in town because there were things not done correctly, and things still broken under my hood. This will cause me several more weeks without a vehicle. The vehicle was supposedly done early after taking forever to estimate. How was it not done correctly? Why is the hood crooked? Why are there broken parts inside? What else will we find when we take it apart again to assess the issues?

Customer Service - 5.0/5.0 -

The ladies were fantastic. Kind, generous and respectful. They did nothing wrong. They were the best part of the experience.

Returned Clean

My Experience - 3.5/5.0

Likely to Recommend - 3.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 3.5/5.0 -

Though the work did get done, communication was not great as I often had to call in order to get updates. Also, the work took a long time to complete. When the vehicle was initially dropped off I was told it would maybe take a week, and then it happened again after the 1st week. It happened like that a couple more times where I was told it would be done around a certain time, only for it to be extended well past it.

My Experience - 5.0/5.0 -

I love that y'all completed the job in a time this matter, and it look very, very nice. I will most definitely recommend families and friends. Thanks a lot 🙏

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Sabrina at front desk very helpful with information about the process

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

I was satisfied with the work although there were still minor spots on my front fender. The fender they repaired.

Likely to Recommend - 3.5/5.0 -

Had different scratches on my truck when I got it back.

Repair Quality - 3.5/5.0 -

There were more scratches on my truck when I picked it up than when I took it. The people are awesome, friendly and the work fast.

Customer Service - 5.0/5.0 -

Good customer service from everyone I spoke to.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

made it very easy and answered any questions i may have had

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Great experience with Preferred Collision and they made everything smooth in the process. Excellent customer service ‼️‼️

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent Service ‼️‼️‼️

Customer Service - 5.0/5.0 -

Great Customer Service

Returned Clean

My Experience - 0.0/5.0 -

I have to bring it back to them there are gaps on the quarter panels lift gate isn’t even on both sides and rear camera isn’t secured.

Likely to Recommend - 0.5/5.0

Repair Quality - 2.0/5.0

Customer Service - 4.0/5.0

Returned Clean

My Experience - 0.0/5.0 -

They didn't stay in communication with me and I requested a quote on a paint job but no one ever got back in touch with me. Poor customer service.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

I would have like to have gotten an update within the two week Period but overall everything went well. The fact the rental deal happened at the shop was an extra bonus.

Repair Quality - 5.0/5.0 -

Took a little time but things went smoothly

Customer Service - 5.0/5.0 -

Sabrina was great!

Returned Clean

Likely to Recommend - 5.0/5.0 -

Already telling people about this amazing shop

Repair Quality - 5.0/5.0 -

Truly can't thank you enough for everything from the very beginning. You were a godsend getting the door open so my sister in,a neck brace could get out of the car before we had even agreed to work together. Thank you thank you thank you

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

If was the best experience I have ever had with a body shop. Highly recommend