Five Star Collision Center - Macon
In operation 39 years.
Being involved in an accident is typically an unpleasant experience, but with our help, getting your car repaired and back on the road doesn’t have to be. Our estimators and office staff are skilled and caring. They are here to help guide you through the process. Five Star Collision Centers work with all insurance companies and have direct relationships with most of the major carriers. We work on your behalf to ensure proper and timely repair. We can assist with rental car arrangements as well. Our staff will fully explain the entire process, schedule your repairs and follow up during the repairs to ensure a seamless experience.
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Hopefully not soon but most definitely if need be!
Repair Quality - 5.0/5.0 -
Excellent job!!
Customer Service - 5.0/5.0 -
No problems! Very efficient staff!
Returned Clean
Likely to Recommend - 2.5/5.0 -
Idk that I would use this shop again for myself but they do good work just putting mix match pieces on my car has me extremely upset.
Repair Quality - 3.0/5.0 -
Y'all did a good job on the repairs, but y'all should have informed me I. Wasn't getting my car back the way I gave it to you, I'm really upset about it. My car was blacked out and y'all GAVE IT BACK TO ME ALL CHROME AND y'all put a different color bulb in my lights verses what I had!!!!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Very quick and excellent service
Repair Quality - 5.0/5.0 -
Excellent service. Staff is very professional
Customer Service - 5.0/5.0 -
The staff here is phenomenal. They keep you updated and are very helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
With caution to be wary of Customer Service communications.
Repair Quality - 5.0/5.0 -
Looks like new as I type.
Customer Service - 2.0/5.0 -
Was told repeatedly that I would receive a call each Tuesday and given a repair update. I did not receive a SINGLE repair update call. When I made contact by phone and in person, I was misinformed. I received the call to pick my car four working days after being told it would be ready for pick up " tomorrow or Friday ".
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
I do love the body work. However. I had a light come on after hitting a deer that I let both collision and my insurance company know about. I asked the company to see what was going on with the light, instead I got the car back and they said "there's a coolant issue progressive won't touch it." With no further explanation. My estimate showed the coolant issue pre existing to hitting the deer, that is not true and I told progressive and 5 star I was concerned about the light post deer several times. Also the sensor still seems wacky. Weird front collision error codes come up with no object moving or in front of me.
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful job on my car!
Customer Service - 5.0/5.0 -
More than 10.!!!