Five Star Collision Center - Macon
In operation 39 years.
Being involved in an accident is typically an unpleasant experience, but with our help, getting your car repaired and back on the road doesn’t have to be. Our estimators and office staff are skilled and caring. They are here to help guide you through the process. Five Star Collision Centers work with all insurance companies and have direct relationships with most of the major carriers. We work on your behalf to ensure proper and timely repair. We can assist with rental car arrangements as well. Our staff will fully explain the entire process, schedule your repairs and follow up during the repairs to ensure a seamless experience.
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service!!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very friendly and professional staff. I appreciated the updates on the progress of the repair that were sent by text every few days. The car looks great and drives well. Thank you. I remembered that I left an iPod and several other valuables in the car after the accident. I checked on these items immediately after the repair and found everything there and in good order.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The customer service was excellent and my 7yr old Jeep looks brand new! I am very pleased with Five Star's "5 star service!"
Likely to Recommend - 5.0/5.0 -
I would highly recommend Five Star
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Sherry Fontenot and Amy were very kind and I really appreciated the repair text updates.
Returned Clean
My Experience - 5.0/5.0 -
Everything was superior. You could not ask for better. Wonderful to work with. They kept you informed every step of the way. I will recommend nobody else for vehicle repair. Thanks again.
My Experience - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Noticed some chips in the paint on the opposite side that weren't there before... Not sure if they occurred during repair or not.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I have my car repaired at another center and they couldn't fix the problem. Five-star fix my problem after nine months of dealing with the other company. I'm totally satisfied with the work they did and the diagnostics to find the problem . If I ever need work done at the collision center again I'll be sure to contact five Star Dodge because I'm very satisfied with the approach they took to fix my my truck.thank you very much for a job well done.
Likely to Recommend - 5.0/5.0 -
I was very pleased with the level of effort on all involved for management to the technicians in diagnosing the problem and getting the correct repairs done to my vehicle
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
There is a sensor which was not repaired that was damaged. I had brought this to the attention of two people when I dropped off the car for repairs and when I picked up the vehicle the sensor was still not replaced or reset appropriately.