Five Star Collision Center - Macon
In operation 39 years.
Being involved in an accident is typically an unpleasant experience, but with our help, getting your car repaired and back on the road doesn’t have to be. Our estimators and office staff are skilled and caring. They are here to help guide you through the process. Five Star Collision Centers work with all insurance companies and have direct relationships with most of the major carriers. We work on your behalf to ensure proper and timely repair. We can assist with rental car arrangements as well. Our staff will fully explain the entire process, schedule your repairs and follow up during the repairs to ensure a seamless experience.
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will definitely recommend five star, as well as bring back my own vehicle. If I ever need work done on it again.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Customer service was excellent
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I love that the car was cleaned out before returning it. Although there was some powder left inside, it's not a problem.
Customer Service - 5.0/5.0 -
Heather was very nice. She made this experience bearable.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a wonderful job on my body work. Looks better than it did prior. Thanks a bunch
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Interestingly I was referred to Five Star by another local collision specialist
Repair Quality - 5.0/5.0 -
Car looks like never damaged!
Customer Service - 5.0/5.0 -
Always courteous and kept me informed on progress
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good job and well explained
Customer Service - 3.5/5.0 -
I wish I had the receptionist told me thaan extra 3% was going to be charged by using my credit card. I could have used another form of payment. After the payment was completed and me see the additional 3% chrage on my bill, she simply pointed out a small note "taped" in the reception counter as the notification for the additional 3% charge. It would have been nice to have her say or call the customer attention to the small taped piece of paper on the counter.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would refer them bc they did a good job on the repair and its Mr. Cantrell's facility, but i do have a suggestion. Dont put the car on less than 30 miles to empty. I had to get gas immediately when i left the shop.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Five Star Collision on Riverside Drive in Macon is excellent ! They sent updates regularly to let me know what was happening and then when I got the car back, it was perfect. Just like the previous time I visited them. Andy Durr and Heather and the whole crew down there are just the best. They come highly recommended by yours truly!