Fix Auto Chico

4.8 (1,157reviews)
97%
275 E Park Ave,  Chico,  CA  95928
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Shop AssistantSparkles

In operation 36 years, 34 years at this location.

Fix Auto Chico: Northern California’s Leading Collision Repair Center For excellent collision repair near Chico, select Fix Auto USA. Our Chico collision repair center is your one-stop body shop in northern California. Fix Auto Chico opened its doors in 1990. It is locally and independently owned by industry veteran Arthur Mercado, who also runs Fix Auto Castro Valley and Fix Auto Alameda. In addition, our body shop is staffed by certified collision repair technicians. Our Chico body shop can repair collision damage to your car’s bumper, fender, windshield, paint, and other exterior components. We provide our collision repair services to residents and visitors of Durham, Paradise, Hamilton City, and other nearby communities. Fix Auto USA goes above and beyond the call of duty to maintain a safe, healthy work environment. We do everything we can to keep you, your vehicle, and our staff safe.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,157)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon pickup. The staff is widely recognized for being friendly, professional, and accommodating. Communication stands out as a key strength, with customers appreciating regular text updates throughout the repair process. Timeliness is generally well-regarded, with several customers noting early completions, though a few mentioned minor delays due to parts availability or scheduling. Customers also highlighted the added touch of having their vehicles cleaned inside and out as going above and beyond. A small number of customers noted areas for improvement, including paint color mismatches, incomplete repairs, and occasional communication gaps, as mentioned directly in their feedback. Overall, the shop receives strong recommendations, with many customers expressing intent to return and refer friends and family.
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"Professional, quality work. Hands down the best autobody repair shop in the region!"
"Customer service has been absolutely amazing. Speed and quality of work and the repairs is outstanding. Cant even tell anything happened. Detailing my vehicle ..." Read more
"They did an amazing repair I cant even tell there was any damage to the side of the car."
"... folks at Fix Auto were friendly and very expert, my car is 16 years old and they matched the paint perfectly. Job well done!" Read more
"Totally satisfied with the work, but the communication and follow through was horrific!"
"Excellent communication from start to finish."
"Fantastic customer service, great communication, knowledgeable would recommend this company over and over!!!"
"Great communication. Very upfront with complications, and solutions, that came up during the repair process."
"... completed faster than I was told. Which is always good. I was kept in the loop about everything going on with my car. When I showed up to pick up my car it was freshly ..." Read more
"Was told I would get it back on Friday then was told it would be Monday but then didn't get it back till ..." Read more

My Experience

Leo and the team are really great to work with. Very happy with our repair and we will definitely recommend you guys.

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Returned Clean

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My Experience

I was genuinely amazed at how great my car looked after repair--like new. Fabulous!

My Experience

The staff was very professional and friendly! There was a problem that they handled kindly and quickly… great place !!!!

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Fix Auto did a great job and repairing our car and did it in a timely manner. There was one minor mishap. When we picked the car up, there were some huge dirt stains on the headliner where somebody with dirty hands or a rag got dirt up there. We went back, but they fixed it immediately. We were very happy with them.

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Returned Clean

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Everyone was very helpful and kind.

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I had no issues at all.. very satisfied.

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Returned Clean

My Experience

your attention to detail is on point. everyone seems to be happy there. you all work seamlessly as a team. I appreciate the professional attitude. I am glad I chose you tp fix my car.

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