Fix Auto Downey

4.9 (76reviews)

100%

(562) 861-0377

9634 Firestone Boulevard, Downey, CA 90241

100%

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9634 Firestone Boulevard
Downey, CA 90241

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About Fix Auto Downey

See Photos

9634 Firestone Boulevard
Downey, CA 90241

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 66 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated facility collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair, whether it's a door ding, fender bender, or major collision. In addition to repairing all types of auto body damage, Fix Auto claims experts communicate with insurers every day and thoroughly understand their processes. This means no unnecessary delays, so you can get back on road and on with your life. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location. For more information visit fixautousa.com/downey.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Acura

Honda

Call

Website

Reviews (76)

Sort By:
Newest
Rating

59 Customers Rated

5 Stars

71.1% Complete

(54)
4 Stars

5.3% Complete

(4)
3 Stars

1.3% Complete

(1)
2 Stars

0% Complete

(0)
1 Star

0% Complete

(0)
< 1 Star

0% Complete

(0)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for exceptional customer service, with staff being described as professional, friendly, and helpful. The quality of repairs is highly regarded, with many noting their vehicles look like new after service. Communication stands out as a major strength, with customers appreciating daily updates and clear explanations throughout the repair process. Timeliness is another key positive, with numerous customers reporting their vehicles were completed ahead of schedule. The shop demonstrates strong attention to detail, including vehicle cleaning and detailing upon return. While most feedback is overwhelmingly positive, a few customers mentioned minor issues such as callback delays and vehicle cleanliness concerns.

Select to learn more

Service Quality
Timeliness
Communication

"... for my vehicle. The team was professional and the quality of bodywork is flawless; you cant even tell there was an accident. For anyone in Downey or nearby ..." Read more

"... repairing my car. We are professional and courteous. The end result was like it was a new vehicle. I would recommend them to anyone." Read more

"I liked the professional work they did on the car."

"Repairs were flawless, service was even better."

"Very satisfied with the repair they did to my car fix my bumper like new same paint correction no imperfections will recommend"

"Completed 5 days before estimated date , which I loved and was informed daily of the progress ..." Read more

"It was ready at least a week before expected!!"

"Dropped it off on a Monday. Was told it would be ready by Friday and they called me Wednesday saying it was ready. Amazing!"

"It was done early"

"One part took longer than expected"

"... explained everything, were very accommodating, and the communication was fantastic. I loved that they explained everything to me, and kept me updated on ..." Read more

"... love the quality and timeliness of the work and the daily text message updates" Read more

"Fix Auto is very professional and communicates the work progress via text. Great company 👍"

"Best communication ever step by step every time"

"There were multiple times I called for questions and did not get call backs"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... for my vehicle. The team was professional and the quality of bodywork is flawless; you cant even tell there was an accident. For anyone in Downey or nearby ..." Read more

"... repairing my car. We are professional and courteous. The end result was like it was a new vehicle. I would recommend them to anyone." Read more

"I liked the professional work they did on the car."

"Repairs were flawless, service was even better."

"Very satisfied with the repair they did to my car fix my bumper like new same paint correction no imperfections will recommend"

"Completed 5 days before estimated date , which I loved and was informed daily of the progress ..." Read more

"It was ready at least a week before expected!!"

"Dropped it off on a Monday. Was told it would be ready by Friday and they called me Wednesday saying it was ready. Amazing!"

"It was done early"

"One part took longer than expected"

"... explained everything, were very accommodating, and the communication was fantastic. I loved that they explained everything to me, and kept me updated on ..." Read more

"... love the quality and timeliness of the work and the daily text message updates" Read more

"Fix Auto is very professional and communicates the work progress via text. Great company 👍"

"Best communication ever step by step every time"

"There were multiple times I called for questions and did not get call backs"

Gail (Toyota owner) reviewed 7/31/26

The secretary was absolutely fantastic,informative and helpful. She always answered all my questions. Everybody else was great also. I give you all a 10. Thank you for everything

Matthew (Honda owner) reviewed 7/30/26

Laura (Nissan owner) reviewed 7/29/26

Thank you Fix Auto Downey! I had a great experience from the moment I dropped off my car for repair to the moment I picked it up. The service as amazing! A special thank you to Alejandra and AJ for their outstanding customer service. I truely appreciate the excellent care and recommend Fix Auto Downey!

Ed (Chevrolet owner) reviewed 7/29/26

Karie (Toyota owner) reviewed 7/28/26

Very kind fast service

Tina (Toyota owner) reviewed 7/27/26

Manuel (Toyota owner) reviewed 7/25/26

Hortencia (Toyota owner) reviewed 7/22/26

Great job

Jaime (Ford owner) reviewed 7/21/26

The staff what’s professional, friendly and courteous

Juan (Toyota owner) reviewed 7/21/26

Millie (Toyota owner) reviewed 7/20/26

I have and will continue to recommend them.

I've used Fix Auto Downey for years & they have always been a 10 in satisfaction!

Customer service is top notch.

Constance (Honda owner) reviewed 7/20/26

Looks great very happy with their work

Michael (Toyota owner) reviewed 7/19/26

Veronica (Honda owner) reviewed 7/18/26

Maria (Toyota owner) reviewed 7/17/26

Nicholas (Toyota owner) reviewed 7/13/26

Alexa (Honda owner) reviewed 7/9/26

James (Lexus owner) reviewed 7/9/26

Glenda (Nissan owner) reviewed 7/9/26

Ashish (Lincoln owner) reviewed 7/8/26

Great service and kept me updated

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view more shops in: Downey | 90241

The average cost of auto body repair for a vehicle damaged in an accident in 2021 was $3,790.

Fix Auto Downey

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Fix Auto Downey

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Schedule an estimate appointment

Reviews (76)

59 Customers Rated

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0