Fix Auto Downey

4.9 (130reviews)
99%
9634 Firestone Boulevard,  Downey,  CA  90241
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Shop AssistantSparkles

In operation 66 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated facility collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair, whether it's a door ding, fender bender, or major collision. In addition to repairing all types of auto body damage, Fix Auto claims experts communicate with insurers every day and thoroughly understand their processes. This means no unnecessary delays, so you can get back on road and on with your life. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location. For more information visit fixautousa.com/downey.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda

Reviews (130)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, with repairs described as flawless, exceeding expectations, and restoring vehicles to like-new condition. The team is widely recognized for outstanding professionalism, friendliness, and going above and beyond. Communication is a standout strength, with customers appreciating daily updates and being kept informed throughout the entire repair process. Timeliness is another highlight, as vehicles were frequently completed ahead of schedule, often surprising customers. A few customers noted areas for improvement, including occasional missed call-backs, a vehicle returned with exterior cleanliness concerns, an unresolved odor issue, and a missing part upon return. Overall, the vast majority of customers express high satisfaction and enthusiastically recommend the shop.
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"... for my vehicle. The team was professional and the quality of bodywork is flawless; you cant even tell there was an accident. For anyone in Downey or nearby looking for a trustworthy ..." Read more
"As usual, over 50 years for me, the quality of the repair and service is second to none."
"Fix Auto was amazing and professional. The work quality was outstanding. I will definitely return if I ever need body work. ..." Read more
"Very satisfied with the repair they did to my car fix my bumper like new same paint correction no imperfections will recommend"
"... edge protection had been removed. More importantly, there was a strong and unusual odor inside the vehicle. I discovered that there was a dead mouse inside ..." Read more
"Updated everyday on the progress of the vehicle and finished 4 days earlier than projected !! Cant ask for more ."
"Dropped it off on a Monday. Was told it would be ready by Friday and they called me Wednesday saying it was ready. Amazing!"
"It was ready at least a week before expected!!"
"They completed the repairs ahead of schedule"
"The staff is very professional and everything was completed ahead of schedule."
"... explained everything, were very accommodating, and the communication was fantastic. I loved that they explained everything to me, and kept me updated on my car. They were even ..." Read more
"Fix Auto is very professional and communicates the work progress via text. Great company 👍"
"Best communication ever step by step every time"
"There were multiple times I called for questions and did not get call backs"

My Experience

Courteous, great communication and awesome service

Likely to Recommend

Repair Quality

Although it took a long time for my repair to be completed I am very happy with the repairs. Thank you.

Customer Service

They were always keeping me informed and were courteous.

Returned Clean

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Repair Quality

Customer Service

Very fast service

Returned Clean

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Returned Clean

My Experience

My entire family are 35+ year customers of Little John’s /Fix Auto (we’re talking 3 generation of my family). AJ and his team (Allie, Richard) were fantastic - top notch and great at explaining everything. A real pleasure to deal with. Great work by shop guys too. Will keep coming back. Thanks again AJ and team.

Likely to Recommend

Mom, dad, brother, wife, sister-in-law and daughter all use this shop.

Repair Quality

AJ and team were great.

Customer Service

AJ walked us thru repairs, answered all questions. Allie and Richard were great also.

My Experience

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Repair Quality

Customer Service

Returned Clean

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This is the best shop I have been too. I would highly recommend it. This is my fourth maybe fifth time coming back.

Repair Quality

Great service on point car came out looking like new was done five days before the due date. Thank you very much once again.

Customer Service

Hands down one of the best customer service I had in years!

Returned Clean

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Returned Clean

My Experience

My family has used Fix Auto for all our repairs. They are professional, courteous and do an outstanding job. I have always been very satisfied with the workmanship they have provided. I would recommend them to anyone that needs Auto repair.

Likely to Recommend

I would highly recommend anyone that needs repairs to their car and have done so in the past.

Repair Quality

Fix auto has always done an outstanding job with any repairs I have needed. They are professional, courteous and thoughtful. They take all the time needed to explain what needs to be done and keeps you updated as two progress made. I would highly recommend to Fix Auto to anyone that needs repairs.

Customer Service

As always, customer service was outstanding. They take their time explaining what needs to be done and make sure you have complete understanding.

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Repair Quality

Customer Service

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Would recommend to everyone

Repair Quality

Great service

Customer Service

Great service

Likely to Recommend

I recommended them to the person I got in an accident with.!

Repair Quality

Customer Service

A very professional group. My car looks beautiful! From the owner to the office and the repair shop, everyone took calls answered questions along the way. It is a Can--Do business.

Returned Clean

My Experience

We have a fix auto down the street from where we live in Whittier, but we will always come to the Dowey location because they have great people there. Quick service, quality service, good communication during the service... 11 out of 10.

Likely to Recommend

I have already recommended it to my friends, and just recently my apartment manager 😂

Repair Quality

My service was 11 out of 10! It was quick, top notch quality, and well communicated. You couldn't ask for better, I seriously feel like I got the best. We have a Fix Auto down the street in Whittier where we live, but we will always come to the Downey Fix Auto because the people there are amazing.

Customer Service

Every step was thoroughly communicated, I felt very comfortable with what was being done, and well cared for.

Returned Clean

My Experience

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Customer Service

Ali was so nice and love that I was kept informed during the entire process.

Returned Clean