Fix Auto Downey

4.9 (76reviews)
100%
9634 Firestone Boulevard,  Downey,  CA  90241
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Shop AssistantSparkles

In operation 66 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated facility collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair, whether it's a door ding, fender bender, or major collision. In addition to repairing all types of auto body damage, Fix Auto claims experts communicate with insurers every day and thoroughly understand their processes. This means no unnecessary delays, so you can get back on road and on with your life. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any Fix Auto location. For more information visit fixautousa.com/downey.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda

Reviews (76)

My Experience

I had a great experience with Fix Auto Downey. They explained everything, were very accommodating, and the communication was fantastic. I loved that they explained everything to me, and kept me updated on my car. They were even able to get my vehicle completed before the anticipated date.

Likely to Recommend

Customer Service and communication was amazing.

Repair Quality

Fix Auto is amazing. Very professional

Customer Service

Customer Services was over the top. Very friendly and caring. Explained everything.

My Experience

Thanks

Likely to Recommend

Repair Quality

Repairs were flawless, service was even better.

Customer Service

Gaby was so great to work with!

Returned Clean

Likely to Recommend

I would highly recommend fix Auto to anyone that needs auto repair. They do an amazing job. Professional, courteous meeting customer needs first and foremost.

Repair Quality

Fix Auto did an outstanding job repairing my car. We are professional and courteous. The end result was like it was a new vehicle. I would recommend them to anyone.

Customer Service

Returned Clean

My Experience

Very happy with everyone at Fix Auto Downey! Everyone I spoke to was very kind and helpful. Gabby really helped me out before I went through insurance, giving me advice and assuring me that she would help me out with any questions I had. I loved the text updates regarding my car as it moved through the processing of being fixed. They were able to repair my bumper instead of having it replaced. I can't even tell it was ever damaged! I want to thank everyone at Fix Auto Downey for making this a painless and pleasant experience especially Gabby and AJ who were both so kind and helpful!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Highly likely. I’ve recommended Fix Auto to my family.

Repair Quality

Excellent Work

Customer Service

Exceptional Customer Service. Always Exceeds expectations.

Returned Clean

Likely to Recommend

Repair Quality

If you need your car fixed, look no further than Fix Auto Downey. I recently had my 4 Runner repaired here and experience was top notch from start to finish. I had total peace of mind knowing they are using the right parts and following the proper safety standards for my vehicle. The team was professional and the quality of bodywork is flawless; you can’t even tell there was an accident. For anyone in Downey or nearby looking for a trustworthy body shop, I highly recommend Fix Auto Downey.

Customer Service

The team was professional. Gabby was very professional and patient. She kept me informed about the progress of the car repairs.

Returned Clean

My Experience

I wanted to thank Gabby and Victor for the great work and excellent customer service. They were both very helpful, professional, and kept me updated throughout the process. I truly appreciate all their hard work — my car looks great. Thank you again, Gabby and Victor!

My Experience

Gabby was awesome, she kept me informed of my vehicle’s progress. Vehicle was complete within the estimated time frame.

Likely to Recommend

I would definitely recommend Fix Auto to my friends and family if they ever need it.

Repair Quality

Gabby was awesome, she kept me in the loop the whole time as to where my car was in the process.

Customer Service

Customer service was superb, they even called for a rental. The rental company picked me up from the shop, no inconveniences

Returned Clean

My Experience

Completed 5 days before estimated date , which I loved and was informed daily of the progress of vehicle . !! They answered all my questions and was well informed

Likely to Recommend

Great service

Repair Quality

Updated everyday on the progress of the vehicle and finished 4 days earlier than projected !! Can’t ask for more .

Customer Service

Knowledgeable and friendly

Returned Clean

My Experience

Always 100% satisfied with both customer service and repairs here. I will choose to come to Fix Auto Downey any time I need to if given the option. Gabby and Ally are amazing!! Thank you!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you so much my car looks the same as when i had it it was amazing how they brought it back to life after a hard situation thank you

My Experience

I have had repair work done at Fix Auto before. They do an outstanding job. I would recommend them to anyone that needs repairs. They go above and beyond every time.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great work and extremely fast.

Customer Service

Very friendly and welcoming