Fix Auto El Segundo @ Jim & Jacks
In operation 59 years.
Fix Auto El Segundo @ Jim & Jack’s is a family-owned and operated business that has proudly served the South Bay community since 1969. With more than 20 factory OEM certifications and a loyal customer base, we are dedicated to delivering the highest standards of quality and customer care. We are also an approved Direct Repair Provider for numerous insurance companies. Our mission is simple: get the job done right at a fair price while ensuring every customer enjoys an exceptional experience.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Absolutely satisfied! Very professional work and staff!!
My Experience - 5.0/5.0 -
Jesse was a great service representative. He was courteous and efficient. He communicated well and I always knew where we were on the schedule. He made this a pleasant experience.
My Experience - 5.0/5.0 -
Communication was great and updates awesome! I soul like to say It was a great experience and the work they made outstanding! Thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was impressed by how friendly everybody was. I was impressed with the updates. And I was really impressed with the quality of the work. My car was immaculate. I would recommend Jim and jacks to everyone. Steve from South Bay
My Experience - 5.0/5.0 -
Very professional and a great job.
My Experience - 5.0/5.0 -
Jim and Jacks were more than accomodating. They were extremely helpful to me during a tough time. I wil reccomend them to anyone I can. Thanks!!!!!
My Experience - 0.0/5.0 -
You had great difficulty finding & then keeping my parts order. You lost the order then you sent it back. I brought my car in in Aug. & you couldn't work on it until Dec. I think 4 months is an awful long time to have to wait. Jesus, the gentleman who helped me was very nice & tried to make my experience better. He was the third service person assigned to me. I don't know what happen to the other 2. I still have to come back for 1 more part that has been back ordered. I hope you will call me when it comes in. You didn't call when my original order came in.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Good listeners. Concerned that i was satisfied. Didnt ignore my requests. Very easy to work with your team members--no wonder my wife wont go anywhere else. Overdelivered. Nice people. Very nice work on my car (funny that this was not the first response, huh?). Ron Azad
My Experience - 5.0/5.0 -
What a wonderful experience working with Jim and Jack's!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Jesse was the person who helped me out with my truck, he was very professional, friendly, and responded very quickly to any concerns that I had. If I were to need any future work done on any of my vehicles I would definetly look up Jesse at " Jim and Jacks". Thanks for the great job, Brian DenBesten
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything was handled very well.
My Experience - 5.0/5.0 -
My truck looks great and your customer service was fantastic.