Fix Auto El Segundo @ Jim & Jacks
In operation 59 years.
Fix Auto El Segundo @ Jim & Jack’s is a family-owned and operated business that has proudly served the South Bay community since 1969. With more than 20 factory OEM certifications and a loyal customer base, we are dedicated to delivering the highest standards of quality and customer care. We are also an approved Direct Repair Provider for numerous insurance companies. Our mission is simple: get the job done right at a fair price while ensuring every customer enjoys an exceptional experience.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Sally was wonderful. She kept me updated on the repair progress weekly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I’m very satisfied with special employee name gaby she was very a very nice person
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very thorough, fast, friendly service
Customer Service - 5.0/5.0 -
Monica is a true professional who satisfactorily handled the case from beginning to end, with frequent updates.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This is the end time we had to use Jim and jacks and I would use them again and again even if they are far from me. They are professional, thorough, very communicative and very easy to deal with
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thanks for getting my repair done quickly. Easy process, convenient drop off/pick up in Hermosa. Repair looks great.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Richard was amazing to work with. He was very helpful and went above and beyond to help make sure we were well taken care of. Thank you for once again helping us make our car good as new.
Customer Service - 5.0/5.0 -
Richard was amazing to work with. He was very helpful and went above and beyond to help make sure we were well taken care of. Thank you for once again helping us make our car good as new.
My Experience - 5.0/5.0 -
My advisor Gabby is always so kind and provides professional explanation for my vehicle repair procedures. Thanks for her friendly service.
Likely to Recommend - 5.0/5.0 -
Definitely will.
Repair Quality - 5.0/5.0 -
I am so glad to get my vehicle back with a special care by hard working staffs. Especially my advisor Gabby was the best one to appreciated. Thank you Fix Auto.
Customer Service - 5.0/5.0 -
Excellent care.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything from Begin to end was a smooth transaction
Customer Service - 5.0/5.0 -
Mónica Frausto over at the location in el Segundo was great every stepmom The way
Returned Clean
Likely to Recommend - 5.0/5.0 -
Excellent customer service
Repair Quality - 5.0/5.0 -
The customer service representative kept me updated on the progress of my vehicle's repairs/progress. This was helpful for me to know how things went along. My car also was cleaned when I picked it up.
Customer Service - 5.0/5.0 -
The customer service representative kept me updated on the progress of my vehicle's repairs/progress. This was helpful for me to know how things went along. My car also was cleaned when I picked it up.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Appreciated professional help and status updates from Gabby