Fix Auto El Segundo @ Jim & Jacks
In operation 59 years.
Fix Auto El Segundo @ Jim & Jack’s is a family-owned and operated business that has proudly served the South Bay community since 1969. With more than 20 factory OEM certifications and a loyal customer base, we are dedicated to delivering the highest standards of quality and customer care. We are also an approved Direct Repair Provider for numerous insurance companies. Our mission is simple: get the job done right at a fair price while ensuring every customer enjoys an exceptional experience.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thanks for getting my repair done quickly. Easy process, convenient drop off/pick up in Hermosa. Repair looks great.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Richard was amazing to work with. He was very helpful and went above and beyond to help make sure we were well taken care of. Thank you for once again helping us make our car good as new.
Customer Service - 5.0/5.0 -
Richard was amazing to work with. He was very helpful and went above and beyond to help make sure we were well taken care of. Thank you for once again helping us make our car good as new.
My Experience - 5.0/5.0 -
My advisor Gabby is always so kind and provides professional explanation for my vehicle repair procedures. Thanks for her friendly service.
Likely to Recommend - 5.0/5.0 -
Definitely will.
Repair Quality - 5.0/5.0 -
I am so glad to get my vehicle back with a special care by hard working staffs. Especially my advisor Gabby was the best one to appreciated. Thank you Fix Auto.
Customer Service - 5.0/5.0 -
Excellent care.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything from Begin to end was a smooth transaction
Customer Service - 5.0/5.0 -
Mónica Frausto over at the location in el Segundo was great every stepmom The way
Returned Clean
Likely to Recommend - 5.0/5.0 -
Excellent customer service
Repair Quality - 5.0/5.0 -
The customer service representative kept me updated on the progress of my vehicle's repairs/progress. This was helpful for me to know how things went along. My car also was cleaned when I picked it up.
Customer Service - 5.0/5.0 -
The customer service representative kept me updated on the progress of my vehicle's repairs/progress. This was helpful for me to know how things went along. My car also was cleaned when I picked it up.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Appreciated professional help and status updates from Gabby
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and the work was excellent!
Customer Service - 5.0/5.0 -
Gabbi kept us updated on the job and timeline frequently
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Gus is very knowledgeable and provided excellent customer service!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jim And Jacks was great. They did an awesome repair on my vehicle. Sally my point of contact did a great job and kept me fully informed during the whole process highly recommend their professional team.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast, easy and convenient.
Customer Service - 5.0/5.0 -
Nice and helpful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job and great customer service service from Gabby.
Customer Service - 5.0/5.0 -
Gabby did help us from beginning to end. Highly recommend Gabby!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
The customer service was excellent and the car looked amazing after the second time but due to me having to come back and ask to have it done right, I am not sure if this repair shop would be my first recommendation.
Repair Quality - 4.0/5.0 -
Had to come back to get the repair done correctly.
Customer Service - 5.0/5.0 -
Sally was amazing! She made sure to keep my updated and made sure that my car was properly fixed to my satisfaction after having to bring it back due to a disappointing job done the first time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Richard was amazing